Maps gone from c530

 

I just purchased my c530 a couple of days ago and had been loving it. I had added some custom POI's to my sd card using POI loader version 2.4.0 and that had worked fine. Today I tried to load some new custom POI's, but POI loader got hung up and froze. After disconnecting the c530, I restarted it. After it started, a screen came up that said "No detailed maps found that support routing. The Streetpilot cannot be used without them." Now I can't use my c530 at all. I tried reloading software version 4.10, but I'm still getting the same problem. Anyone out there with any similar experiences? Anyone who can help me out? Thanks and Happy Holidays!

--
**Garmin c530 owner and operator**

i have a c530 and never had

i have a c530 and never had a that happen but keep us up to date on the problem. needless to say a call to garmin is in order.

I just got off of the phone

I just got off of the phone with the tech support at Garmin. They said that somehow the files on my c530 must have gotten corrupted. The person I talked to at Garmin was very friendly and walked me through several things trying to get my unit to work. He was very apologetic and said that this should not have happened. I am returning it to where I got it and will be receiving a new one soon. Hopefully, everything will be fine with my new one.

--
**Garmin c530 owner and operator**

now thats great service

now thats great service

Garmin service

I was very impressed and pleased with the support person I dealt with from Garmin. It gives you a lot of confidence in the product with professional service like that.

By the way how do you like the c530, Robert? I was very excited and pleased with it for the 2 days I was able to use it. I was crushed when it stopped working. I can't wait to get my new one. Anything in particular you think I need to know about the unit? Thanks!

--
**Garmin c530 owner and operator**

Return of 550

Where did u by the 550 and was there any problem returning the unit. I know Best Buy wsnt to charge u 15% restocking fee. Let me know as I love to fool with the files inside.

PC Nation

I bought my c530 from PCNation.com. There was no problem with returning my defective one. I called them today and they have shipped a new c530 out already. They said they would send information on returning the non-functioning unit in a day or two.

--
**Garmin c530 owner and operator**

It's here!

I just received my new c530. I can't wait to start using it, again! Hopefully, I won't have any problems like I did the last time!

--
**Garmin c530 owner and operator**

i really like my c530 it

i really like my c530 it meets my needs. i bought mine at office depot and their service has been great. lost the little rubber plug for the antena. ask if the next time they had a return they keep it for me. manager took the little plug out of the store unit and gave it to me. by the way thats where all the jokeing about scuba diving with the gps started.