observation with video tolling

 

It seems to be delayed, except for the Verrazano and Tappan Zee (new NY Bridge), from my own experience. Grand Island took over 3 weeks, and MD 200 took over a week.

Now I used the Express lanes on 95 south in MD, and nothing 10 days later. Normal E-ZPass shows up same day, and no longer than 2 days.

I find it annoying because I am using rental cars and I don't want to be charged $28 for a $0.95 toll.

I bet someone who works with this stuff knows exactly what is going on. Us lay folks would think hey I used E-ZPass so why wouldn't my toll hit my account with the non video ones?

EZ Pass

johnnatash4 wrote:

It seems to be delayed, except for the Verrazano and Tappan Zee (new NY Bridge), from my own experience. Grand Island took over 3 weeks, and MD 200 took over a week.

Now I used the Express lanes on 95 south in MD, and nothing 10 days later. Normal E-ZPass shows up same day, and no longer than 2 days.

I find it annoying because I am using rental cars and I don't want to be charged $28 for a $0.95 toll.

I bet someone who works with this stuff knows exactly what is going on. Us lay folks would think hey I used E-ZPass so why wouldn't my toll hit my account with the non video ones?

Do you add the plate of the rental to your EZ pass Account? It could be the system doesn't have the 2 connected therefore it doesn't know who to charge.

So much for the EZ portion.

So much for the EZ portion. Be luck you're not dealing with the Mass Turnpike system, they make the whole system very complicated.

--
Garmin Drive Smart 61 NA LMT-S

to

MMtoTSS wrote:
johnnatash4 wrote:

It seems to be delayed, except for the Verrazano and Tappan Zee (new NY Bridge), from my own experience. Grand Island took over 3 weeks, and MD 200 took over a week.

Now I used the Express lanes on 95 south in MD, and nothing 10 days later. Normal E-ZPass shows up same day, and no longer than 2 days.

I find it annoying because I am using rental cars and I don't want to be charged $28 for a $0.95 toll.

I bet someone who works with this stuff knows exactly what is going on. Us lay folks would think hey I used E-ZPass so why wouldn't my toll hit my account with the non video ones?

Do you add the plate of the rental to your EZ pass Account? It could be the system doesn't have the 2 connected therefore it doesn't know who to charge.

To answer your question, no.....

This is a newer thing--b4, E-ZPass said DON'T do that because if you forget etc.

Now, NJ allows you to do it and set start / end dates. NY does not have such a provision. BUT, the plate is usually already registered because the rental car co. wants to avoid violations. For themselves. They'll still get you as contracts state they are entitled to admin fees.

But it should not be needed. Why? Because I went through DE, MD tunnel, on the way back, MD tunnel, MD turnpike, DE, and the tag read 5X in the rental car. This proves the tag/vehicle are fine.

It is now 25 days, and still no record of the express lane toll. I am not worried because this was a business rental. Even if MD decides to nail the rental car co., who in turn charges $4 per day plus the $1.54 = $17.54 for the toll, I would expense it. It's not right, but I have no choice. But again, I notice this when it's a video toll meaning plate or tag, no booth scenario. There were cases in NY where people were fined thousands and it was all their error. But try fighting the Thruway Authority. The stories never end, $3 in tolls, $150 in fines, and the Thruway thinks it's ok and fair.

Because of my example, where 5 tolls read properly and posted in 1 or 2 days, yet the cashless not there 25 days later, it's a problem with the system....

An Interesting Article

johnnatash4 wrote:
MMtoTSS wrote:
johnnatash4 wrote:

It seems to be delayed, except for the Verrazano and Tappan Zee (new NY Bridge), from my own experience. Grand Island took over 3 weeks, and MD 200 took over a week.

Now I used the Express lanes on 95 south in MD, and nothing 10 days later. Normal E-ZPass shows up same day, and no longer than 2 days.

I find it annoying because I am using rental cars and I don't want to be charged $28 for a $0.95 toll.

I bet someone who works with this stuff knows exactly what is going on. Us lay folks would think hey I used E-ZPass so why wouldn't my toll hit my account with the non video ones?

Do you add the plate of the rental to your EZ pass Account? It could be the system doesn't have the 2 connected therefore it doesn't know who to charge.

To answer your question, no.....

This is a newer thing--b4, E-ZPass said DON'T do that because if you forget etc.

Now, NJ allows you to do it and set start / end dates. NY does not have such a provision. BUT, the plate is usually already registered because the rental car co. wants to avoid violations. For themselves. They'll still get you as contracts state they are entitled to admin fees.

But it should not be needed. Why? Because I went through DE, MD tunnel, on the way back, MD tunnel, MD turnpike, DE, and the tag read 5X in the rental car. This proves the tag/vehicle are fine.

It is now 25 days, and still no record of the express lane toll. I am not worried because this was a business rental. Even if MD decides to nail the rental car co., who in turn charges $4 per day plus the $1.54 = $17.54 for the toll, I would expense it. It's not right, but I have no choice. But again, I notice this when it's a video toll meaning plate or tag, no booth scenario. There were cases in NY where people were fined thousands and it was all their error. But try fighting the Thruway Authority. The stories never end, $3 in tolls, $150 in fines, and the Thruway thinks it's ok and fair.

Because of my example, where 5 tolls read properly and posted in 1 or 2 days, yet the cashless not there 25 days later, it's a problem with the system....

An interesting article on this was posted last year in Auto Rental News:

https://www.autorentalnews.com/157817/avoiding-electronic-to...

Successful class action lawsuits are pushing back against these practices and legislation is pending in some locations.

for

Garmin Gal wrote:

So much for the EZ portion. Be luck you're not dealing with the Mass Turnpike system, they make the whole system very complicated.

whatever reason, the tag was not in our car on Sat. (I knew it wasn't but we weren't going to use any toll roads)

Get this.....no biggie get on the PA turnpike. Should have just blown through because the plates are registered and would hit the account.

The ticket we picked up, said $2.60, which I know to be the amount that gets charged to an out-of-state E-ZPass (we don't have PA, we have NJ and NY). Get to the booth, feeling like we stepped back in time 25 years, the attendant is rude (which is why I think technology is good, it never gets moody or tired or rude), and the toll is $3.85!!! I verified that's the correct amount when using cash. It's 48% more using cash.

the

The toll finally posted. Transaction was 10/11/18, posted to my E-ZPass account on 11/6. That's very poor.

What I think is the E-ZPass and video tolls likely are processed in the same amount of time.

I don't understand why public entities can accept inefficiency like that? First world problems...