Loaded up my Nuvi 2595 with the latest North America NT 2017.20 unlocked on my SD card. Now not recognizing my voice commands with the standard " this feature is not available in American English" although I have it checked and loaded, the one that says street names and all the voice recognition files.
If I take out my SD card and use the default location map, it works. Do I need to install on the internal mem? Where is that map located?
Any suggestion are appreciated...
.. the steps here https://support.garmin.com/faqSearch/en-GB/faq/content/cFc1u...
Quicklook, I'm confused by your post.
-How did you install the "new" map to the SD card?
-You say that you installed the latest North America 2017.10 but the latest map is 2018.10. What map is in the nuvi and what map is on the SD card?
-Do you have two versions of the map, one in the nuvi and one in the SD card; i.e., when you go to your device's myMaps, what maps do you see and which are checked?
Here's the problem I see. Voice recognition files are part of a map update and each map version has its own voice recognition files. If the nuvi is trying to use voice recognition files from one map version and the map from a different version, you will not have voice recognition. If using Garmin Express or GarminMapUpdater in the standard way, your old map and other files that are version-specific will be deleted as part of the update. This makes me think you used the clone technique to put the map on the SD card. If so, check the clone instructions which specify what needs to be done with voice recognition files for a successful clone.
If I'm missing the point, please clarify. I am assuming you are correct and you did install all of North America. If you did install just a portion of North America, you will not have voice recognition but I don't think this is the case here.
If the NA 2017.20 map is a supplemental map, meaning a map for a continent or region other than the region that came preinstalled on your device, voice recognition will not work. Simply put, voice recognition is not supported for added maps.
My sister had a Garmin Nuvi which stopped recognizing her voice. She went to Costco and bought another Nuvi.
Wouldn't it have been easier to just change her voice?
What did support say about the problem and how to fix it?
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