Registered and Updated my Dezl 770 and Lost all Preloaded POI's

 

Just got a new Garmin 770. I'm a truck driver and I used it for a week to great success. When I got home for some time off, I registered and updated my unit. Now I have no POI's. I can do a search for a particular place but, nothing shows on my map like before. Any ideas?

Map layers?

Welcome to The Factory, trainmain.

It could be the the map layers has become unchecked. See page 10 of the owners manual to find and enable the layer offering POI icons:

http://static.garmin.com/pumac/dezl_770_OM_EN.pdf

If that's not the issue, let us know.

Lost preloaded POIS

trainmain wrote:

Just got a new Garmin 770. I'm a truck driver and I used it for a week to great success. When I got home for some time off, I registered and updated my unit. Now I have no POI's. I can do a search for a particular place but, nothing shows on my map like before. Any ideas?

If you done a map update do the following to make sure the check mark is selectedfor maps..

To see which maps are loaded to the Camper/RV series, dezl 570, 760, 770, Garmin Drive 40, 50, 60 series, Garmin DriveAssist 50, Garmin DriveLuxe 50, Garmin DriveSmart 50, 60, 70 series, nuvi 55, 56, 57, 60, 2405, 2407, 2408, 2505, 2507, 2508, 2509, 2609, 2707, 2708, 2709, 3400, 3500, 3507, 3508 series devices, nuviCam, zumo 350, 390, 395, 590, and 595:

Touch Settings
Touch Map & Vehicle
Touch myMaps

Within this section you will be able to see all of the mapping loaded onto the device. If there is no checkmark next to the map(s) listed, touch the box to add a check. This will enable the mapping on the device.

By the way trainmain. Welcome to the POI Factory Forum site.
Be sure to check out the FAQ tab located on top right of the screen and check out all the custom poi files that are available for download to your GPS. To get started here are some tools you will need.Sure you have already discovered and used some of them .
1.Make a complete backup of your GPS files. Members have reported that their GPS files have been accidentally deleted lost or damaged. Some errors even resulted from updating new software. So it is important to have your backup files ready so that you can restore your device back to its prior status. Here is a video that may help.
Video 1. How to make a backup of your Garmin GPS
https://www.youtube.com/watch?v=Tv0w8lNNHYg
2.Download Owners manual. https://support.garmin.com/support/manuals/searchManuals.fac... . To be aware of all the settings and features available for your device. For discontinued models select “Discontinue” for “Choose a Subcategory”.
3.POI Loader http://www.garmin.com/support/collection.jsp?product=999-999... .Garmin's software for uploading POI files to your Garmin device. Needed for all the POI Factory custom poi files you may want to install.
4.Garmin Express http://software.garmin.com/en-US/express.html .Garmin Express is the main tool for updating and managing all your Garmin devices. Such as updating maps, software and registering your unit with Garmin.
5.WebUpdater http://www8.garmin.com/products/webupdater/howtoinstall.jsp WebUpdater used to update certain device software without needing an Internet web browser. For downloading and installing software,vehicles and voice updates to your device. Always make sure your GPS has the latest software.
6.Other tools can be found at http://www.poi-factory.com/node/6678

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Charlie. Nuvi 265 WT and Nuvi 2597 LMT. MapFactor Navigator - Offline Maps & GPS.

Bad Manners

Sorry I forgot to say hello first. Anyways, Hi from America's dairyland. I am brand new to GPS use so please excuse my simpleminded questions.

Maps are checked. I do get

Maps are checked. I do get some local establishments but nothing like the detail I had before the update.

icons shown on the Up Ahead map too

trainmain wrote:

Maps are checked. I do get some local establishments but nothing like the detail I had before the update.

You may want to look at this https://goo.gl/FPGHSj . How can I change the icons shown on the Up Ahead map tool.

This is right off the Garmin page detailing the feature.

Up Ahead
With the Up Ahead feature, you can easily find places you want without leaving the map. As you drive your route, Up Ahead constantly informs you of nearby services, including food, fuel and ATMs. Best of all, Up Ahead is customizable, so you can always know the location of favorite destinations along the way.

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Charlie. Nuvi 265 WT and Nuvi 2597 LMT. MapFactor Navigator - Offline Maps & GPS.

Thanks for the tip. I'll

Thanks for the tip. I'll give it a try today.

icons shown on the Up Ahead map

Good luck. Make sure to also look at a FAQ listed at the bottom of the page on the above listed URL . https://goo.gl/HmLgbe

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Charlie. Nuvi 265 WT and Nuvi 2597 LMT. MapFactor Navigator - Offline Maps & GPS.