I've been thinking about the ball mount in the back of my C550 and I wonder how many connect/disconnect operations it can withstand before it gets loose -- allowing the GPSr to droop under its own weight. Has anyone had a problem with this? I've been avoiding pulling the suction cup mount off of the GPSr...but it makes for a fairly bulky device.
Am I fretting about nothing? (Maybe it's my engineering background - professional worrier.)
The mounting "head" of my Nuvi660 loosened quickly.
(30 or so disconnects). Garmin replaced the entire mount under warranty.
I haven't had a problem and I remove it several times daily (about 8 months). I have read a posting where someone said it was loose. The solution was to remove the metal ring inside the GPSr and tighten it. According to the post, it worked fine.
ive had my 530c for a yr and havnt had a problem
I have read a lot about the Garmin ball and socket mounting system. I only hear of an occasional problem. By and large it is regarded as one of the better mounting systems in the industry. My c530 is six months old and have had no signs of loosing.
I’m not sure if it does loosen up after being used for a while or under constant use. I haven’t had it that long but the same thought came to me so I purchased a bean bag mount for the dash and the ball stem and cover stay on all the time while connects to the unit and the cover just folds back when in use. I am able to connect to the cars power and also connect my MP3 connection to my car stereo.
Haven't had a problem with the ball mount on my c550. With either the suction mount or the friction/beanbag mount.
What I do have a problem with is the gtm-20 connector that connects to the back of the 550.
After about 6 months, one tab broke. (For those that aren't familiar, the connector has two tabs that are squeezed to retract a detent on each side of the connector for removal of the connector from the gpsR)
Anyway, with one missing it was still possible to remove the cord. Yesterday, the other one broke. It's still possible to remove the cord but tricky.
This is a good point to stop and email garmin, before I forget.
How easy was it to go through the warranty replacement of the mount with Garmin? Just curious to see how tedious it will be if I have to do the same in the future.
with the heat of the vehicle and windshield. Only to a small dgree though...I have never had a problem with the unit slipping too low...but there is a somewhat noticeable difference in "tightness" depending.
Hope this helps.
A tab on the ball mount in the mounting head actually broke off ...the piece finally fell out.
I sent an e-mail to Garmin service and had the replacement in 5 days. Garmin sent the complete packaged mount.
I was wondering the same thing, also what about that power cord? the connector looks a little fragile, is there a cradle for c550?
Here is an update. I am not beginning to notice some loosening of my C530 ball mount. I scuffed it up with fine grit sandpaper and then cleaned it with rubbing alcohol. I am hoping this helps.
Has anyone else begun to notice any loosening now that their units are getting older? I bought mine in Dec. 2007, but it does not receive daily use.
I did receive a replacement suction mount from Garmin because of the rubber sticking to the windshield problem. The ball on the replacement mount was terrible. It would not hold the unit in the set position.
The ball mount of my Garmin 550 got very loose and on a sudden stop the unit went flying to the back of my suv. Good thing no one was sitting in the way of this projectile! I tighten the retaining ring and all is ok for now.
I tightened the metal ring. I will see if that solves the problem.
Tightening the ring should fix the problem, it has for others.
I am not doubting that this happened, but I am curious as to how it flew to the back of the SUV when stopping suddenly.
I was in a accident which caused me to stop suddenly . The Garmin ended up in back of the SUV. I use the Garmin dash mount. The ball neck was still on the dash in the Garmin mount. The 550 was in the rear.
I have a Nuvi 670, bought in early May and the same thing happened to me. I called Garmin Tech Support and they told me that not only they were going to replace the mount, free-of-charge, it would ship out the same day.
Sorry to hear about the accident. I hope you were OK after hearing that the 550 was tossed about your vehicle.
Two of the little tabs in the ball socket broke off after about 3 years of use. The little plastic socket appears to be easily replaceable with the removal of a single screw.
I wrote to Garmin and the answer I got was to purchase a new suction cup mounting assembly ($47+ shipping form Garmin). I ordered the same assembly form Amazon for about $32.
Seems a shame when only a little plastic clip is at fault.
Well, I did a little more research and things are not as simple as they appeared at first. The screw is not the only thing holding the socket; it appears to be glued in as well. The metal tensioning band is secured by two tabs that extend into the socket assembly. It can be pried out, but requires some force and possible damage to the surrounding plastic.
So, maybe the best option is to buy the whole assembly.
Still seems a shame, though.
I have the same problem with my mount (broken pegs). Contacted Garmin and only repair is to send in whole unit for repair (about $50). So, I guess I will need to keep it in place with rubber bands.
How to tighten the retaining ring? Could you show me how?
If you look at the unit from the ball mount side, you will see the metal ring pressed between the solid plastic and the plastic tabs. Using a screw driver you should be able to carefully push up on the ring until you pry it out. Be careful not to break the plastic tabs). Once the ring is removed, carefully squeeze it into a slightly smaller circumference (You can do this by hand or with a pair of pliers). Now, Insert the ring back into place.
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