Voice Command getting stuck

Did you try a reset?

Nuvi is misbehaving?

Have you tried speaking to it profainely?

You don't indicate what your model is. It would also be helpful to list the model(s) in your profile.

Does this only happen with Walmart locations or other POI's provided in the mapset?

Sorry guys, it;s a 2597! And can I reset it without losing data?

And walmart was an example, I don't know that it's ever done it with walmart. I have not been able to identify a pattern as to what/when/where it happens.

Yes, the problem is that when it gets stuck, I don't get to the Navigate screen (with the big green navigate button on one side and the local map on the other side). If I get to that point, then it works fine, but the problem occurs when I can't get to that point.

I've had my 3597 voice command lockup once. Turned off and back on and everything worked fine.
Mark

If this happened to me and the problem remains after a full power down/power up cycle, I'd see if a hard reset will fix things, assuming that you've already updated to the latest Garmin software through WebUpdater or Garmin Express as already suggested:

http://www.poi-factory.com/node/26136

The only thing to backup before doing the reset is your Favorites (Saved Places), as explained in the link.

If you do the hard reset use this link first to backup your favorites and to install them back http://www.poi-factory.com/node/36164.

Edit Found this little bit of info you may want to try before the reset.Also for others this video gives some info on using the Voice Command https://www.youtube.com/watch?v=skmARb_bRrQ

To restore the speech recognition file:

Follow the steps listed in the article linked here to download, install and run Garmin Express
Connect the device to the computer with a USB cable
Follow the on-screen instructions to add your device (if prompted), or select your previously saved device
Click Tools
Expand Language Files under Optional Updates
Select the desired language(s)
Click Install Now

The download will start automatically. When the download completes, an "updates complete" message will appear near the top of the Garmin Express window.

I have just got back from a week long road trip to the USA and I tried the voice command feature on my 2797 for the first time.
I thought that road noise or other sounds would make it a bit hard to use but I found it very easy. I had watched the GPS city video prior to my trip so I had a rough idea on how it should work. The only difference I found was that my unit spoke back the options unlike in the video which was silent.
I found it a lot easier to use voice command to find places rather than do a manual search via zip codes or addresses.
I hope you get your problem solved (you are in the right place for that) as voice command is a really neat feature.

Well... Have you thought about having a conversation with those helpful folks at Garmin?

If you did, did they offer any suggestions or were they simply dumbfounded?

Did they offer to perform an autopsy on its corpse?

installing the language files on the garmin updater seems to have fixed the problem, haven't encountered the problem at all this weekend!

Thanks for reporting back. Sounds like it must have been a bad file. Glad to hear you have corrected the problem.

had a similar problem and update fixed the problem.

Hmmm... problem has returned. but I haven't updated anything in the meantime (I'm traveling right now).