Since the latest Garmin Smartphone Link 1.5 Update; They have dropped the BEST FEATURE; send locations from Google Maps.
Does Garmin enjoy messing with customers?
Yes, it looks like. It does not work anymore. I am new to this app because I just recently upgraded my Nuvi. But I have noticed that you can search locations within the app on your phone and then transfer to your unit.
Ever consider that Google may have demanded an unreasonable licensing fee for the API to access their data?? Or that Google simply quit allowing Garmin, and others to use an API to access their data anymore so Google could make sending data between apps/devices proprietary to Android and devices running it for a "competitive advantage"??
I agree with you.
It might not be Garmin. Google has been busy updating and changing Google Maps both online and on android. These changes have disabled a lot of features that I have been using. I suspect that Google is responsible and hopefully we'll see it fixed at some point soon.
I switched Garmin device and also upgraded my phone to JB 4.3. Now I don't thinks it is sending any traffic updates to my Nuvi anymore. Only weather seems to be working..
I'm running IOS 6.1.3 with Smartlink 1.5. Traffic drops and comes back about 50/50, so I don't trust it. I have a 3597 and am relying on the cable now since HD now includes weather. However, I miss the "radar" map that smartlink provides like the old MS service.
Garmin updated Smartphone Link to version 1.5.1 today to fix the send locations from Google map.
This feature is back again.
I'm only seeing 1.5 in the iTunes app store when I search Garmin. With 1.5 I've recently noticed if I'm not running the app (I've clicked the x so it doesn't run in the background) as soon as the GPS comes up Smartlink opens automatically on my Iphone 4. I've seen this happen twice. Its like the bluetooth connection is launching the app. Most of the time it fails to sync even with a manual launch.
I am sorry. I forgot to mention that this update is for Android. I am guessing update for IOS should be out very soon.
Why are the maps in this program so poor in quality? When you zoom out to see traffic and weather it only shows major arteries like interstates and US routes. It's a world of difference compared with Google Maps. This app sure needs some work!
NOTE to Garmin: STOP messing with features that we enjoy!
NOTE to Garmin [i][b] and Google[/i][/b]: STOP messing with features that we enjoy!
@rookie8155: Which version Google Maps are you running? The Version 7 update (Aug 8) broke Smartphone Link for me.
Google Navigation is integrated into Maps V7, so the "Complete action using" prompt no longer appears (because there is no Navigation app). Without the prompt, it is impossible to send an address from Maps to Smartphone Link.
You can still send locations to Smartphone Link from other apps such as People, Foursquare, CacheSense (geocaching), Flixster, etc.
EDIT: using Android 4.3, Maps 7.0.2, Smartphone Link 1.5.1
I have JB 4.3 and same version of Google Maps 7.0.2.
You can still send location from Google maps..
Type the address in the address bar of Google maps and search it. Once it finds the address, you will see red exclamation mark or bubble. Once you touch this red exclamation mark, it gives you two options.. Save or Share. you touch Share and then select Smartphone Link app. It will send the location to Garmin.
I hope this helps..
Google is starting a campaine of not playing well with others..
Ahah! Smartphone Link has a bug when it doesn't understand the address part of a POI that Google Maps sent. It says "This location must be found on a map before navigation can occur. Select this location from a map and send to your Garmin navigator again." instead of saying that the address could not be resolved.
For example, search boat cruises near:Bobcaygeon,ON in Maps. From the search results list,selecting/sharing Bobcaygeon Boat Cruises works, but Orillia Boat Cruises fails with the "must be found" error message (because the address is a P.O. Box).
Reported to Garmin...
I switched smartphones and now my new phone does receive an address from smartlink even though they are connected via Bluetooth. I've re-booted the phone, re-installed the app, re did the Bluetooth and still nothing. Any suggestions?
Your message is not very clear. First of all, what type of phone you have? is it Android or IOS? Secondly, if it is Android, what version of Android on your phone? If you have Android 4.3 then Google changed their maps and navigation is built-in now. If that is the case them please refer to my previous post above.
If it aint broke don't fix it
I found the way you can send locations from mobile google maps to garmin thru smartphone link. lately mobile google maps has been sending wrong locations to garmins thru smartphone link like 1000's miles away since garmin doesn't take addresses just cordinates. First find the location in mobile google maps them try to zoom in the location you want to send it garmin. Then press and hold on the very next to location red icon for one or two second and you will get new red icon very next to your location on google maps. Then same as usual just tap on the new red icon then you will get few options and tap on share and choose smartphone link.
absolutely. Seems like their mis-guided marketing philosophy is: "why make it easy for the customer when complicating it makes our company better and more profitable".
I think it was fixed in version 1.5.1 for Android. It must be fixed on IOS side as well.
Yes, it seems like they roll out a new feature for a short while, only to take it away a few releases later just to frustrate us. Keeps me from committing my loyalty to Garmin.
I wish Garmin had a One-Time fee for the Premium Services instead of an annual charge.
I'd go for it if they did.
wish Garmin had a One-Time fee for the Premium Services instead of an annual charge.
I'd go for it if they did.
I thought it was one time fee. If you check subscription within the app, it gives your some strange year number. It does not say it will expire in 2014.
I just checked mine. It says " your subscription expires on 6/27/1993.". It does not say next year.
That is 2 of us
Pals, Version 1.6 has major problems. it stops working. After I updated from 1.5 to 1.6 I am unable to use it at all. Anybody knows how can I download version 1.5 again?
I solved it guys and wanted to share with you how.
You can download an application called mobile market http://www.1mobile.com/garmin-smartphone-link-335138.html on your cell phone then from it search for Smartphone link and you will automatically download version 1.5
Mine is working fine on my Nexus 4 phone. I did not even realize that it got updated to version 1.6.
@rookie8155: What version of Google Maps are your running? My Smartphone Link (1.6 or 1.5.1) on my Galaxy Nexus broke with Google Maps 7.3.0.
My Google maps version is also 7.3.0.
rookie8155, after some investigation, my issue seems to be when there are multiple locations for a place name. Street addresses and unique place names are OK.
Try this (in Brampton) - if you search for Five Guys, Maps displays the Bramalea City Centre location. Share to Smartphone Link, and the Manhattan location in New York City is displayed. A Maps search for Sears shows the Queen St. store, Smartphone Link shows another Sears south of Los Angeles.
I will try it later today. I never send any location from my phone. I think I forget this feature. I always search location on unit.
WAASup, I just tried now. You are right. I tried Five Guys and showed location in New York on map. Then I tried for Pizza Hutt in Brampton, Google map showed this Brampton location on Queen Street but when shared on Smartphone Link app, it showed on Sandalwood Pkwy in Brampton. Now, I don't know how it was in previous version.
I have sent email to Android Dev team about the issue with screen shots. Hopefully they will fix the issue soon. They are pretty good and always respond to emails.
Would you please tell us when you get a response
Thanks rookie8155. I've also emailed Garmin support. My feeling is that the problem may be in their software.
Yes, I will let you know as soon as I hear anything from Garmin Android Dev team. Thanks WAASup for your email to support.
Thank you so much. Waiting for the update
This got a nice chuckle out of me to start the week.
I got response back from Android Dev Team and they needed following info from me:
"Thank you for contacting Garmin International. This is a known issue that we are working on at this time. We would like to gather some information from you to assist in resolving the issue, if you would please provide the information below:
◦Phone Model #:
◦IMEI of Android Device:
•What Live Services are you subscribed to, if any?:
•Was the Smartphone Link application paired to a Garmin device when the issue occurred?: ◦If so, which model of Garmin were you paired to?:
◦What is the serial number of the Garmin device?:
◦What is the software version of the Garmin device?:
Please gather Application Diagnostics/Crash Logs and Reports: (Please Do Not Uninstall/Reinstall the App Before Gathering This Information.)
1.Open the Smartphone Link application.
2.Tap on the three-dotted "Options" button located in the upper-right corner.
3.Tap on "Settings".
4.Tap on "Send Logs" located on the bottom of the Settings page.
5.Tap "OK" on the confirmation window.
6.Select to e-mail these logs and send them to your own personal e-mail address.
7.Once sent, access the e-mail and attach the log files to your response e-mail for Garmin."
Thank you so much for the update. For me I uninstalled it and installed the earlier version. What about you? Have you sent back to them the details?
Yes, I sent them all details. I am using current version because I rarely send addresses from my phone to GPS.
I am sorry but would you kindly update us when you get a reply. Thanks in advance
I agree. This is very frustrating.
Still waiting on a reply from Garmin...
@Hossamadel, @evildeliverance: are you also having this problem? If so,it would be helpful if you could post your Garmin, phone, Android, Google Maps and Smartphone Link versions.
@WAAsup, you want us to post the details here or do you want us to send it to Garmin?
I was curious if your environment was similar; letting Garmin know would be good too. Hopefully it would help to find a solution.
Google Maps was upgraded to 7.4.0 yesterday (Nov 7) for "bug fixes". I won't be able to test until I get home on the weekend.
terms | privacy | contactCopyright © 2006-2020