calibration issue

 

Just recently I noticed that I am unable to input addresses into my Nuvi 765t correctly b/c the letters are not calibrated right. If I press "a," "s" prints out, if I press "n," "m" prints out. With most of the letters, it is okay b/c I can just move to the left but the lettes on the right side are a problem, i.e., q, a, and z, b/c I can't press any further left. I never had this problem before. I tried recalibrating but it hasn't fixed the problem. The only thing I did differently is leave the unit in the car during the last cold spell. Could that have caused this problem. Is there any way to fix this? Help.

What firmware

do you have on your 765T. The latest firmware, version 4.0 corrected most of the touch screen issus.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

settings

It shows I have software version 4.0. Detailed software versions shows: GPS 2.90; DSP 2.40; Text 4.00 american english; Voice 2.60 american english-jill.

Is there anything else I can do?

PS; I just did a complete reset and now when I try to find my location, it shows Chicago (I am in NY). HELP!!!! Also, can't get back to calibration screen.

Try the following

A- Use WebUpdater and redownload the latest firmware.

B- Do a hard reset http://www.poi-factory.com/node/26136

Please let us know if it resolved the problem & good luck.

--
Nüvi 255WT with nüMaps Lifetime North America born on 602117815 / Nüvi 3597LMTHD born on 805972514 / I love Friday’s except when I’m on holidays ~ canuk

.

bsp131 wrote:

PS; I just did a complete reset and now when I try to find my location, it shows Chicago (I am in NY). HELP!!!! Also, can't get back to calibration screen.

Since you've done a reset, you'll need to let the unit find the satellites again. Put it in a window, or in the open for a while. Usually it takes just a few minutes to lock on again.

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

now location is NY BUT

still not calibrating correctly. I still cannot use the q, a or z even after rebooting and recalibrating a few times.

Try compensating during calibration

bsp131 wrote:

still not calibrating correctly. I still cannot use the q, a or z even after rebooting and recalibrating a few times.

Perhaps exposure to the cold messed up the touchscreen? My first 1490T had a similar problem but it was a slight up-down shift as opposed to a left-right shift. If your offset is still there, maybe compensating for the shift during calibration will help. When you calibrate, use a stylus instead of a finger, and hit all the targets a bit to the right instead of on the dot.

Good idea

akapauan wrote:

hit all the targets a bit to the right instead of on the dot.

Looking forward to see if this worked rolleyes

--
Nüvi 255WT with nüMaps Lifetime North America born on 602117815 / Nüvi 3597LMTHD born on 805972514 / I love Friday’s except when I’m on holidays ~ canuk

done everything

It sounds like to me you did all that can be done. The firmware update cured my screen woes. I have read that screen recalibration needs to be done more than one time in some cases. How cold did it get during the cold spell? I truely would like to know if you get your unit working again. I do love my 765t, and would hate it if it quit working! Maybe changing the keyboard to QWERTY instead of alphabetical. Just a thought. Maybe reinstall 4.0 firmware again. Keep us posted on what happens.

--
Unless you are the lead sled dog, the view never changes. I is retard... every day is Saturday! I still own the StreetPilot c340, and the Garmin Nuvi 765t, but upgraded to the NO "recalculating", 3590 LMT.

compensating for shift

I have been compensating for the shift. however, I cannot get the left side letters, q, a, and z. Even when I go to the farthest right and even with a stylus, I get w, s, and x.

Garmin help

I sent an email to Garmin and I am waiting for their reply. I feel the same way - I love the 765t and hope that the problem can be corrected. I will keep trying and will report back with any new news.

gArmin Help

bsp131 wrote:

I sent an email to Garmin and I am waiting for their reply. I feel the same way - I love the 765t and hope that the problem can be corrected. I will keep trying and will report back with any new news.

I can imagine this must be frustrating to you! I figger your warranty is already expired. As for you leaving it in the cold. I have read that lot of people simply leave their gps in the car (not me) all the time, and nothing bad happens. Might be, your particular unit had something about it that was not quite right, but didnt show up until it went through the added stress of the cold. Just a guess, but makes sense to me. I do hope you can get it fixed!

--
Unless you are the lead sled dog, the view never changes. I is retard... every day is Saturday! I still own the StreetPilot c340, and the Garmin Nuvi 765t, but upgraded to the NO "recalculating", 3590 LMT.

return to Garmin

I need to return my unit to Garmin for repair or replacement. Wish me luck.

Follow up

sent in my unit to Garmin this week. waiting for its return. I am hopint that they send me back my repaired unit rather than a refurbished one.

probably refurbed

bsp131 wrote:

sent in my unit to Garmin this week. waiting for its return. I am hopint that they send me back my repaired unit rather than a refurbished one.

I figger it will be a refurb, but it dont hurt to hope to get your unit back. I recall you sayinb you left it in your car when it was real cold out. If you think of it, let us know how cold you thought it got. Reason is, several times I have heard of several people who leave their GPS in their car all the time. I dont do that, because extreme temperatures cant be good on it! I know, someone will mention there are indash units that are in the car all the time. True.

--
Unless you are the lead sled dog, the view never changes. I is retard... every day is Saturday! I still own the StreetPilot c340, and the Garmin Nuvi 765t, but upgraded to the NO "recalculating", 3590 LMT.

not too cold

I don't think the temperature was lower than 20 degrees. I can't imagine that the cold caused the problem, b/c other people leave their units in the car all of the time. But that was the only thing that I could think of. I have always taken very good care of the 765t. That is why I would like it back.

not too cold

I don't think the temperature was lower than 20 degrees. I can't imagine that the cold caused the problem, b/c other people leave their units in the car all of the time. But that was the only thing that I could think of. I have always taken very good care of the 765t. That is why I would like it back.

condensing moisture

Might not just be the cold. Has to do with the dew point too. A wee tad of condensing moisture in the wrong place can spell disaster. Then it freezes, and expands on a critical component. Oh me, I sound like a doomsayer dont I? Just that i know how you feel, because I like my 765t too. I do hope you get it fixed soon, and it will continue working well for you a long time!

--
Unless you are the lead sled dog, the view never changes. I is retard... every day is Saturday! I still own the StreetPilot c340, and the Garmin Nuvi 765t, but upgraded to the NO "recalculating", 3590 LMT.

condensing moisture

Might not just be the cold. Has to do with the dew point too. A wee tad of condensing moisture in the wrong place can spell disaster. Then it freezes, and expands on a critical component. Oh me, I sound like a doomsayer dont I? Just that i know how you feel, because I like my 765t too. I do hope you get it fixed soon, and it will continue working well for you a long time!

Dog gonnit, I dont know why this posted twice. I wasnt mocking you for posting twice. Maybe I double clicked. Not sure. Oh well, I can edit it, but cant delete it. smile

--
Unless you are the lead sled dog, the view never changes. I is retard... every day is Saturday! I still own the StreetPilot c340, and the Garmin Nuvi 765t, but upgraded to the NO "recalculating", 3590 LMT.

Problems with 765t were plentyful and calibration...

Problems with 765t were plentyful and calibration was one of them. After the last software update and re-calibrating the screen I have not had a problem in the last 6 months. If you haven't re-calibrated the screen most of the time that will fix the issue.

I am always telling my

I am always telling my daughter to bring her 765t inside at night. Last night was -6 degrees. She can't get around without it so why push her luck.

Hope all works out for you real soon!

Also, I think there have been a couple of issues reported on this site with leaving it out in the cold as one of the possibles causes.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

no delete

I know. I didn't mean to post twice.

Boo hoo a refurb

I just got the Nuvi back and it is a refurbished one, not my trusty 765. It also came back with outdated software and maps so I am now spending my time downloading to get it back to speed. I had lifetime maps for my 765. How do I transfer the subscription to the new refurb. Thanks.

.

bsp131 wrote:

How do I transfer the subscription to the new refurb. Thanks.

Connect to your myGarmin account and check to see if it has already been done for you (check the serial number and/or unit ID number). If it has not, call Garmin and have them transfer the subscription over to your replacement unit. Defective unit replacement by Garmin is about the only time they will transfer a nuMaps Lifetime subscription to a different unit.

Try and call Garmin directly if you can to shorten and simplify the subscription transfer process as email may take multiple exchanges before they can square things away.

http://www.garmin.com/garmin/cms/site/us/support/supportcont...

--
nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

I have 2 refurbs....

bsp131 wrote:

I just got the Nuvi back and it is a refurbished one, not my trusty 765. It also came back with outdated software and maps so I am now spending my time downloading to get it back to speed. I had lifetime maps for my 765. How do I transfer the subscription to the new refurb. Thanks.

I feel that these are "gone over" better than the assembly line Garmins. I would hope they get more attention paid to them than the assembly line models...might be wrong though...who really knows...?

--
"Backward, turn backward, oh time in your flight, make me a child again, just for tonight."

When you're on MyGarmin account...

DorkusNimrod wrote:
bsp131 wrote:

How do I transfer the subscription to the new refurb. Thanks.

Connect to your myGarmin account and check to see if it has already been done for you (check the serial number and/or unit ID number). If it has not, call Garmin and have them transfer the subscription over to your replacement unit. Defective unit replacement by Garmin is about the only time they will transfer a nuMaps Lifetime subscription to a different unit.

Try and call Garmin directly if you can to shorten and simplify the subscription transfer process as email may take multiple exchanges before they can square things away.

http://www.garmin.com/garmin/cms/site/us/support/supportcont...

...remember not to delete your old 765 serial number. I also was sent a refurb unit when I sent in mine for repair. I went on the web and thought I no longer own the previous unit, I deleted its serial before they transfer the LifeTime Map Update lic to the new one. I had to whine for 2 weeks to different people before they finally get it on the "new" unit.

--
-Garmin Nuvi 760 & 765T-

more trouble

You would think that the refurm would be better since it was overhalled but I bm having trouble with the battery holding a charge on the new refurb so right now I am coping with that. Garmin told me to take some steps to check it out, which I am doing. Hope that works. I would hate to think I got a "lemon:" refurb.