c550 - Turns off when reaching end of calculation
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13 years
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Hello helpful people!!
Just before we went on holiday to France this summer (we are in the UK) I enabled traffic reception for France and updated the map. Since then when you tell it to do a route in the UK c550 either hangs when it gets to 100% on route calculation or turns its self off. However it worked without problem when we were in France.
I have just installed the latest maps and its still doing the same thing and have also done a hardware reset, reinstalled the software via the Garmin updater program.
I have gone into the extra information screen that is mentioned on another post and everything looks ok.. no fails.
Driving around the maps show as they should they move and zoom in and out. I keep getting messages about being in a variable speed limit area when i am not.
Not quite sure what else to try...
Any suggestions.
Many thanks
Simon Ward
Its a wild guess, but based
Its a wild guess, but based on my computer experience, you could have a bad memory chip. The C550 has 2GB of flash memory. I have a spare C580 in the U.S. Same unit just different traffic network support. If I remember the software and maps used to take about 1.2GB but new maps it is up to 1.5GB. Now, if in my example, there is a bad memory spot between the 1.2GB address and the 1.5GB address, it would not show up until an update expanded the map to use the bad memory area. Based on what you describe, Garmin may be using memory past the last bit of data as workspace for routing calculations. Your unit has never touched it before now.
If it happened at random and not everytime, I would guess bad data was uploaded and the program could not handle the bad stuff, but since it is every time, I would guess flash memory. Can you upload only U.K. maps? If so, that may bring the usage down enough to miss the bad spot.
The only other option could be a weak battery. If the battery is having to support more working memory and larger programs due to the update, it could drop the battery down to chip failure. I have seen that, but I would put that at 1% odds. Also I didn't think the C550 had speed info, but that may be something unique to the U.K.
Again, this is all a guess, educated guess but a guess.
I would call Garmin. You are out of hardware warranty, but they should still support the product. They exchanged a C580 for me well after the 1st year.