Poblem Connecting to Map Update...

 

I have tried for the past two days to connect to the Map Update on the Garmin site. My computer reconnizes the GPS, I can get a directory of files etc. However, the Garmin site just keeps on showing that it is looking for my unit....left it going for over an hour and it still never connected! What am I doing wrong??

A few thoughts

SilverRhino wrote:

I have tried for the past two days to connect to the Map Update on the Garmin site. My computer reconnizes the GPS, I can get a directory of files etc. However, the Garmin site just keeps on showing that it is looking for my unit....left it going for over an hour and it still never connected! What am I doing wrong??

Since you can see the files on the GPS, it's probably not an issue with USB ports or cables, but if possible and since it's so simple to test, try using a different USB cable if you have one--and try connecting to a USB port on the back of your computer if you're trying now on a non-back port. What happens when you run POI Loader or Webupdater? Does your computer and the Garmin webupdater see and recognize the GPS or do these also fail? If you have Mapsource installed, can you up or download waypoints, etc. from GPS to Mapsource?

I assume you're going to mygarmin, then myDashboard to try the map update. I also assume you're running on a PC and not a Mac (but only because you're not posting this is the mac forum).

Have you installed the Garmin Communicator plug-in? It is needed to connect. What web browser are you using to access myGarmin?