Garmin Map Update 2010.4

Does anyone know if Garmin is going to fix this.

From what I have found, each edition of the maps has been an improvement, showing changes that have taken place. The maps come from NAVTEQ. With any ongoing project, there are going to be mistakes or errors of omission.

I EMAILED GARMIN AND HERE IS THEIR RESPONSE:

Thank you for contacting Garmin International. I will be happy to assist you with this. This is the latest maps version that Garmin has, which is 2010.40. As a Garmin we don't do any mapping for our devices, we go through third party company called Navteq. Occasionally there will be an error made by our mapping where there will road or address is missing. It's not always you will that issue, where you will see completely wrong mapping and there will be errors. This could also cause maps were not installed successfully. If you come across an error or missing information in any Garmin map, please fill out an error report form. The error report form goes to our mapping company. They investigate the information, correct the error or omission, and release the improved version in a future update.

Currently, Garmin releases updates quarterly. For more information on error report forms, visit the Mapping Errors Feedback Form.

You can report incorrect mapping information directly to Navteq, our third party mapping company. You can report missing mapping information or incorrect POIs (Points of Interest) information.

For more information, visit the Navteq Home Page.

If you need an additional assistance, please reply back to this e-mail or you may call 1-800-800-1020 CST., Monday - Friday.

With Best Regards,
Krunal M
Product Support Specialist
Automotive Team
Garmin International
913-397-8200
800-800-1020
913-440-8280 (fax) Att: Krunal M, Associate #6948
www.garmin.com

I HAVEN'T DOWNLOADED THE 2010.40 MAP YET SO I DON'T KNOW WHAT THE PROBLEMS ARE BUT IF SOMEONE HAS, PLEASE SEND AN ERROR REPORT SO THEY CAN CORRECT IT.
THANK YOU.

Is there a way to download 2010.3 and not get 2010.4 from Garmin? Sounds like this one is too buggy.

Garmin only posts the latest map for download, to my knowledge.

Now, people like me burn the downloaded files to DVD so I, for example, have the 2010.10, 2010.20, 2010.30 & 2010.40 files on disk.

I stayed with the 2010.40 map on my 660. For me, there wasn't a big enough problem to warrant going back.

Just downloaded the 2010.4 update into my Nuvi 200. Of course there's not enough memory for the entire map so I just loaded the Eastern US.

Then I had one of those "AHA" moments when I looked at what the download included - all of the US and Canada.

Took a 2GB memory card and loaded the entire map into it. The end result is that in addition to having access to ALL of the US, I also have all of Canada, which was not included with the Nuvi 200 when purchased.

Hey, I'm a happy camper!

well i have been running the update for all most a wile now and i have no problems with my unit i have a nuvi 5000 and it works great so i will keep looking to see if i find any thing

nuvi 5000 and nuvi 200w
( lifetime maps )

Thanks for the updates on the map. Judging from many of the comments, I think I will wait to update. My maps work fine now and I do not want to have to deal with any issues with my gps.

My 660T was updated the day of the release. No problems with download, no quirks that I have discovered since then. Everything appears normal.

Those of you that want a list of ALL the map changes, should be careful of what you ask for. This request reminds me of the scene in the movie "Miracle on 34th St.", where the Post Office brings all the letters to Santa Claus into the courtroom (thousands and thousands of them). The change list probably contains so many changes that it is too big for a spreadsheet to handle. Stop and think about all the corrections and additions that are being added/changed DAILY. Navteq has 4,400 employees located in 195 offices and in 44 countries according a Jan. 2010 press release. That's a lot of people making and selling maps and since there are competitors out there, I'm sure they are trying to keep up.

FYI - new street info comes from the localities. Street names are not obtainable from a satellite photo. So the localities have to be on the ball as well.

This is a good topic for "How it's made" on the Science channel.

This thread seems to have morphed into a discussion about backing up maps, instead of the Road Ahead discussion that you started.

There may be merit to announcing road ahead on a road with no exit. I have had cases where you're driving on a long stretch of monotonous freeway and you end up losing any sense about where you are. This is especially true in bad driving conditions or heavy traffic, and you focus totally on the road ahead.

If you know that "Road Ahead", it allows you to maintain perspective. In some cases, you might actually see a need to pull over and consult that folded up piece of paper in your glove box, called a "Map". Sure you can zoom out on your GPS, but then you lose all detail and at best the display is only about 4.5 x 3. With papaer you'll fold it to about 18" x 12" to view a larger area and still maintain most detail, like road names.

If your spouse (aka Copilot)is technologically challenged, like mine, then he or she might enjoy keeping tabs on where you are on that next long trip. Mine looks at the map and periodically checks the AAA book as we travel and it's much better and cheaper than couples counseling, to maintain marital harmony on a long trip.

I personally see this as an intended or unintended benefit, on Garmin's part. It's even possible that this is a function from Navteq, not Garmin, but I'm not certain of that.

If I'm correct, this feature only shows in View Map Mode. If it's actually navigating, I don't think it shows.

"Road Ahead" is an improvement, not a problem! Just as the others said. And this update was one of the best yet, certainly not buggy on my 765T. Has many updates around Tampa where there has been construction over the last year. Everything appears to work correctly. There are several more Junction Views I have found also.

Even the new ramps at the entrance to the airport, I-275, SR-60 & Eisenhower seem correct. That maze has been under construction since before the last Superbowl.

The response from Garmin sounds as if they are saying, "Don't blame us! Blame Navteq!" in regards to the apparent buggy 2010.40 update. Pathetic!
However...
I installed the 2010.40 update on my Nuvi 260 and have not exerienced any weirdness, thus far.
The POI function of the Garmin is intriguing but i choose not to customize nor add any POI's. Something might break! I'll just stick with what comes stock.

My two cents. My newest GPS currently tells me what street I am driving on (at least when I'm not on a route). What a pain, as if once I turn onto Main St and don't turn off for a mile I'm going to forget that I'm on Main St.

I agree with several others above, Road Ahead is a feature not a problem.

I downloaded the 2010.4 maps on my 265wt and haven't really had any problems with it. I just took a 2.5 hour trip and it ran normally.

Is the Road Ahead feature for the 7XX products only? I didn't see anything change on mine. When on route, it showed the name of road for the next turn. When not on route, it showed the name of the street I was on.

Interesting....!

I recently downloaded the 2010.4 update and haven't encountered any significant problems. Unfortunately I didn't notice any significant improvements for the area I travel in central and southern Alberta. Of course the majority of changes will happen in the big cities - they have the new Anthony Henday extension in Edmonton but the Calgary North bypass is still not mapped.

I think I'll wait a while before upgrading my maps just to make sure.

Maps are data, you should not have any issues with maps, the real concerns is the software that drive the maps, which is done through web update..

That doesn't sound like what's described here is how it's operating as folks above are reporting, then....

I haven't seen any problems with the update in my area. It doesn't know about the recent changes to a couple of major highway interchanges but that's to be expected. I figure that will eventually be addressed.

My brain tells me I might as well wait a few months for the next update, but I have ants in my pants. Must...update...now......

I only have until March 16 for my one free update so I am hoping they change it before then. If not, I will update to the 2010.4 version.

I update all the time

My 265wt works just fine with the updates.
Virgo

Has anyone installing 2010.4 on the Nuvi 750 encountered any problems?

I am about to proceed and could use any advise.

No problems on my nuvi 750. If you haven't done a map update before, remember to reserve about three hours for the process. Also note (especially if you're using MS Vista or to a lesser extent, Win7, if you have the default UAC enabled) that once downloaded and you start the launch of the downloaded file that your computer will appear to be doing nothing or even be frozen. IT ISN'T. After clicking Launch or double-clicking the downloaded file, resist the effort to click again. Within a few minutes, the map update will proceed. Also, for the easiest installation of the map to your computer and GPS, have the GPS USBed to your computer during this whole download/installation process.

Good luck and have fun.

Hmm.. mine tells me how far to next turn.

I broke down and did the lifetime maps and added 2010.4 to my C340. So far, seems to be so good. We'll see.

I am in total agreement with that !

We seem to go thru months of problems and complaints every time there is a new map relaease or a new firmware release.

Garmin is using US as their beta testers.

I also feel that the "Road Ahead" feature is what shoudl be disp;layed on the GPS and NOT what road I'm On, or better yet... why not show BOTH.

But of the two, road ahead is MUCH more imnportant to me.

On my old StreetPilot 2730 it shows both so I know it can be done. But Garmin has been removing features and pretty soon, when we buy a Garmin, it will come with Bird seed for the pigeon in the box !

I know this has been dead for a few days now but I just wanted to say I finally updated to 2010.40 and the maps are definitely better, but one thing more important.. I used to have a problem on my 765t that after entering a few characters into a search or address the unit would freeze for a second. Now, it works perfectly! I don't know if map update could have actually been the fix but it's the first time that that problem has disappeared so I'm happy!

My time is up. If I don't update now, I will lose the free update so I am taking the plunge. Wish me luck.

You can go ahead and download the maps from the Garmin website to your PC before your time runs out, but hold off installing them on your GPS, if you want.

Dear Mr. ,

Sorry, we are not able to identify any map discrepancies that resulted in the experience you reported.

Please note your navigation experience is created by the navigation system and/or software manufacturer. Each navigation system/software has a different implementation of NAVTEQ map. Routing directions are generated by a host of factors including software algorithms, map content and individual system settings. The experience you reported could be influenced by any one of these factors. Accordingly, please contact the manufacturer of your system, by web search or phone call, to report this matter.

Kind Regards,
Map Reporter Team

-----Original Message-----
From:
Sent: Monday, February 22, 2010 8:53 AM
To: mapreportersupport@navteq.com
Subject: 2010.4 Update

Sirs,
There is a major problem with routing on the Garmin Zumo 550 with the
2010.4 Map Update. After updating, I put in a destination of Valentines,
VA from Clayton, NC. I started my journey just to exit off I-95 which
would have been a straight shot except for one turn just the other side
of Rocky Mount, NC. The GPS told me to get off exit 158 and travel
through Weldon, NC. I was not familiar with this and had extra time so I
followed the gps route. I went all the way to Weldon, NC where it told
me to make a U-turn and travel back to I-95 and travel north. This was
approximately 20 miles out of my way. Just thought that you would like
to know. Also, while attending some training in Fuquay Varina, NC, I had
stopped in at Smithfield BBQ. After exiting the BBQ restaurant, I was
not familiar with exactly where I was going but did have the address. I
put in the address and traveled approximately 25 miles to bring me back
to within a block of where I was. Now if that is not messed up, I don't
know what is. I had no problem with the 2010.3 update but this one has
some major issues like the guy routing in my area that stated that a
road that was not there kept showing up as a road in my gps and he sent
me a message stating that this did not reflect reality. Well, I live
here and this is reality and I am familiar with the roadways and when I
see a wooded area that you said that there is a road there, when there
is not, then there is a problem. Just thought that you should know....

That is what I will do. Thank you.

I keep finding problems with the 2010.40 map release.Today went to a location I had not been to before but knew the roads.I was traveling on the road that the office was located.Voice message wanted me to make a right turn at the intersection and the office location was 1/8 mile on left from that point.I continue on the road I was traveling on to the location.I went back and pulled up the screen to see where I would have went if I followed the directions.It made one big loop from the right turn to another rd then back to the one I was traveling on to start with.A total of a extra 3 miles when it was 1/8 mile down the road.Setting are for fastest time and only avoidances were traffic and un-payed roads.Done a simulation using shortest distance and it still had me to make that right turn.These are not new roads and are 4 lanes.

30 minute wait for Garmin on the phone so emailed them about the problem.Expressing that is was a Naveteq problem but it was a Garmin unit that the map was on and they should be concerned about the problems I have reported and others have reported on this forum.

CharlesD45 - Your problem is not unique to the current map update. I have experienced similar problems, from time to time, since I bought my 350, several years ago. I have since bought a 1390T and a 765T and have seen this issue, on occasion, with all map updates on all three units. It's just one of those quirky things these units occasionally do. I have been down the wrong road several times because of this issue, but it's normally not too difficult to quickly realize the error and get back to the starting point to select an alternate route.

I started out with the C340 and now the 265wt.Didn't seem to have this many problems before.It seems like the new map releases making some changes not for the better.When I was in VA I remember the first lifetime map update came out it changed a location that always took me down interstate 264 which was the fastest way.The change came out and had me go down some back roads.Since then problems do pop up now and then.I have traveled a lot with my units with no problems.Around town use seems to spotlight the problems.

I'll stick with my 660 and my wife wants her old washing machine and dishwasher back. They cleaned better in her opinion than these new "Energy Star" high priced widgets.

I'm running 2010.40 and haven't noticed any problems or differences at all...

I just installed 2010.40 and will check it out tonight.

I'm running it on a 660 with version 4.90 for firmware. It did freeze on me once immediately after I installed it, but after that restart, I've never had another problem. And, that includes at 2500+ mile cross country drive. We had tons of POIs/favorites stored along the way and the unit performed fantastically.

I think it may not be so much the map itself that's causing problems as it *should* be all exactly the same data from unit to unit. Perhaps it's the actual routing/nav algorithm, as a result of the firmware, that's causing the errors.

The Latest Update from Garmin seems to resolve the issue of the i-66 HOV within beltway..

I hope It did!! smile , it seems like the software is treating this segment in a different way now. after all, My complaint I had put with Garmin, resolved the issue.

Thanks for the information. Do they test these updates before they are released?

Maybe!!