poi files

Under "Where To", look in "Extras"

Press "Where to"
Press "Extras"
Press "Custom POI's"

Did you use the POI loader program?

You need to install them with the POI Loader program. After that you will find them under Extras

what company and model is your gps?

under my extras comes custom poi, but inside it comes my favorite loaded address only, i loaded poi loader from garmin site and then installed rest ares
anything i missed?

When you press on "Custom-POIs", what file name(s) do you see -- "My Favorite Loaded Address"?

Did you choose to load the POIs onto either the unit or a card -- not a folder on your computer? At the conclusion of running POI Loader, did the program report that it had successfully loaded xxx points of interest?

Try loading a second POI file in the same directory as your rest area POI. You may need to have two or more POI files to have them appear with their coresponding name.

Are you making sure that the POI loader is uploading from the correct file folder from your PC?

after I downloaded computer said I have 32 poi in my GPS, but I couldn't see it under custom poi.I'll try to download another one and we'll see

I downloaded state parks, rest areas combined and redlight cameras file.I can see these files in my comp and is in csv format, after transfer these files to my gps comp says u have transferred this many poi into ur device, but on my gps under extras, i can see custom poi's but under that comes my favorites not poi files. Anybody have any clue?

Did you click on custom poi's they should be there

You're in the Garmin section so apparently you have a Garmin, but it would be helpful to post the model number, such as Nuvi 200W.

Did you have all of the POI files in the same directory (AKA folder) on your computer, with no sub-directories? Is that the Directory that you pointed POI loader to?

Do you have a directory on your computer called "My Favorites"? Windows by default does not, although it does have some directories called "Favorites".

If you're not using POI loader in manual mode, do so. That will at least let you step through the POI files that you are about to download and see that POI loader is starting in the right place and pointing at the right files.

When giving information for people to assist you, particularly when something is clearly going wrong and it would be good to have as much information as can be had, it would be helpful to not say things like "u have transferred this many poi into ur device,", but rather to give actual data. For example, in this case, if the number was correct for the POI files you reported we would have a pretty good idea that you are indeed transferring the correct files, if it is drastically off then we might be able to guess that the POI loader is pointing to the wrong place. As it is we have to assume that everything is correct here, but if everything were correct everywhere then you should see the new POIs.

i have nuvi 680, i tried manually loading also, it said i transferred 39 points of interest, i called garmin with this problem, tech support rep guided me thru downloading again,she couldn,t figure out what''s wrong,so i emailed those files to her and waiting for that reply, may be today she'll get back to me.

Igot back from garmin. my files were ina compressed form,she corrected it and sent it back to me. I was able to download all files succesfully. Sorry for all the trouble and Thank you guys.

Did they tell you why they were compressed and how to uncompress them because if you want to add more POI later you may run into the issue again and you don' twant to send files to Garmin to have them fix the compressed files again.

If they told you how to fix this issue please post, so other uses, with same issue can fix problem without dealing with tech support @ Garmin.

thanks.
scarr