Register and Password protect your unit

 

Here's another reason why you should hide, password protect and register your unit with Garmin. It's now the #1 stolen item in Atlanta.

http://www.ajc.com/metro/content/metro/stories/2008/03/25/gp...

Thieves can't sell a locked unit and if they call and ask Garmin to reset the password they have the criminals send it in to unlock then send it back to the "registered owner" since they expect it has been stolen.

STOLEN GPS

I have started getting in the habit of even when i pump gas and go to pay i lock the GPS as much travling as we do you just never know! better safe than sorry, smile

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Everyday is a GREAT day :)

Unconfirmed policy, if true, not a good one...

PaulATL wrote:

Thieves can't sell a locked unit and if they call and ask Garmin to reset the password they have the criminals send it in to unlock then send it back to the "registered owner" since they expect it has been stolen.

I still maintain that if this policy is true (I only saw it reported here third hand once so it remains to be verified that this is indeed a Garmin policy) it can and will get Garmin in trouble.

Registration is optional and an owner of a GPS has every right to sell his/her GPS to another party and that party has no obligation to register the GPS. In the event that a subsequent owner accidentally locks their Garmin (e.g. thought they entered a code but typo'd in something different, kids playing with the unit lock it up, etc.) and send it in for unlocking, if Garmin takes it upon themselves to blindly send it back to the person who last registered it that is NOT the current owner, this is theft.

If this is their policy (unconfirmed and I believe, because of the above reasonable scenario, unlikely) it should be changed to Garmin first VERIFYING with who ever sent it in *AND* with the registered party who the Garmin rightfully belongs. Unconditionally just sending it to an address that was last registered would be stupid and irresponsible.

PT

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Garmin nüvi 200 (my first GPS), 780, & 3700 Series. And a Mac user.

Garmins Search Support page

Question: I purchased a unit through an online auction and Garmin has just informed me that the unit is stolen. What can I do?

Answer:
If a unit is purchased through an online auction, such as eBay, and that unit is found in our stolen-units database, Garmin is not obligated to release any registration or unlock code information. Also, please be aware that Garmin can request that the stolen unit be returned to Garmin without compensation and report this information to law enforcement authorities.

If the product has already been returned to Garmin for service and is determined by Garmin to be stolen merchandise upon receipt at Garmin’s facility (through a serial number match), Garmin reserves the right to return the product to its rightful owner or send it to the investigating law enforcement authorities.

I'll give them a call but I think that they would contact the last registered owner and it would probably be up tothem to honestly say the unit was sold. If they said yes it is mine and someone else called it in saying this is my serial number I think it would be his word against theirs. Their fault for not re-registering and would now be on a Judge Judy episode.

Register and Password protect your unit

How many people who steal one from your car are going to bother with sending it in to Garmn? If they can't sell it at a pawn shop they will just throw it away. Doesn't help you with your broken window and missing GPS.

Best way to avoid it is keep the GPS and accessories out of sight when you leave the car.

Agree in principle but disagree with your definition

Guttermouth wrote:

if Garmin takes it upon themselves to blindly send it back to the person who last registered it that is NOT the current owner, this is theft.

If this is their policy (unconfirmed and I believe, because of the above reasonable scenario, unlikely) it should be changed to Garmin first VERIFYING with who ever sent it in *AND* with the registered party who the Garmin rightfully belongs. Unconditionally just sending it to an address that was last registered would be stupid and irresponsible.

PT

Although I agree in principle with this post, I disagree with your interpretation of THEFT. Theft as defined by Merriam-Webster is "the felonious taking and removing of personal property with intent to deprive the rightful owner of it."
Sending a GPS back to the person that registered a device would be a mistake but not theft.
It would be prudent for Garmin to verify ownership if there is a discrepancy with the registered owner of the device as it would also be prudent by the new owner of most valuable electronic devices to do their due diligence and register it themselves especially if they want to use customer service at any point in the future. It is commonplace these days to register items and if one is purchased secondhand, it is reasonable to expect the original owner to have registered it. The responsibilty doesn't just lie with the the manufacturer. We as owners should exercise some responsibility also.

Garmin Support

I just contacted them. Their policy is if someone calls in to have their product unlocked, they will ask for the serial number and name and address. They first check to see if the serial number has been reported stolen. If not, they check if the serial number and address are the registered owner if they do not match they will ask them to send in the unit to unlock. When the unit arrives they recheck and then contact the registered owner. It is up to the registered owner to say "yes, I sold the unit" otherwise it would be sent back to him. If you do not re-register when purchased and it gets stolen you are SOL. If you never register it and it gets stolen, that thief can now send it in and they will send it back to the thief and will now be registered to them.

Webster don't know squat!

OK two things.

First, I see by the posted quote above the missing component to what I read about Garmin's policy was the little (yet very important detail) of the Garmin being listed in their STOLEN database. So this would imply that the unit must first be reported to Garmin as stolen and not simply that a different registered party than the one who send it back would trigger this policy. So that is better. Sounds like if I did buy a unit from another person, accidentally locked it, sent it in, while there might be an inquiry from Garmin as to why I am different than the registered party, this is much different that if that unit was reported as stolen. I.e. hopefully Garmin doesn't ASSUME any unit with a different registered name is stolen unless it is in the stolen database.

Second, I love when people try to use a dictionary to prove something. Hey, it is written down, so it must be true, right? A dictionary is nothing more than a reference of COMMON USAGE which is not always correct or accurate and most certainly is not a law reference by any stretch. That Webster gives a common definition about anything legal is completely irrelevant.

Again, if Garmin takes a unit from one person who legally owns it and then without notice returned it to another (purposely didn't send it back to the rightful owner) that is theft. As mentioned above, it doesn't sound like that is the case now that we see there is a stolen database maintained by Garmin. Still, they need to be careful with this and if there is any question, their course of action should be to contact law enforcement.

PT

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Garmin nüvi 200 (my first GPS), 780, & 3700 Series. And a Mac user.

Thanks Paul

Thank you PaulATL for taking the time to get some facts together from the source and sharing them with us. As we can see, speculation and rumors can take on a life of their own here. It's good to know about their database and the need to report the unit stolen not only to local authorities but to Garmin as well.
Garmin cannot assume who the "rightful owner" is based on guessing. They have a registered owner database and a stolen unit database for a reason. As stated before, it is incumbent on the owner to register their device to avoid unnecessary hassle, delay or error on Garmin's behalf.
Theft implies a prosecutable offense; I seriously doubt returning a device to a registered owner is a prosecutable offense that would be termed "theft." Now that would be a stretch. It would of course be a mistake Garmin would need rectify.

Actual Experience

PaulATL wrote:

I just contacted them. Their policy is if someone calls in to have their product unlocked, they will ask for the serial number and name and address. They first check to see if the serial number has been reported stolen. If not, they check if the serial number and address are the registered owner if they do not match they will ask them to send in the unit to unlock. When the unit arrives they recheck and then contact the registered owner. It is up to the registered owner to say "yes, I sold the unit" otherwise it would be sent back to him. If you do not re-register when purchased and it gets stolen you are SOL. If you never register it and it gets stolen, that thief can now send it in and they will send it back to the thief and will now be registered to them.

I sold a StreetPilot online a few years ago. After 6-12 months I was contacted by Garmin saying that someone was trying to update (maps maybe) the unit, but I was the registered owner. In order to "transfer the title" they gave me the new owner's contact information, then I had to contact him, get his phone number and address, then I had to provide that to Garmin before they would change the registration over.

It was complicated, but thorough and secure.

Good info.

Good info. I'm eagerly awaiting my bean-bag mount to arrive before my trip to ATL this weekend.

I've already got it registetred, locked, and I'm scrubbing hte windshield of the old circles from the mount and other stuff I've had mounted there in the past.

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Nuvi 660 owner.

Light hearted...

rgroves wrote:

I've already got it registetred, locked, and I'm scrubbing hte windshield of the old circles from the mount and other stuff I've had mounted there in the past.

Don't forget to scrape the "I {heart} Garmin" off your car's bumper too! wink

Cheers,
PT

--
Garmin nüvi 200 (my first GPS), 780, & 3700 Series. And a Mac user.

Cig Mount

The vent mount I have removes fairly easily and just leaves two small clips on the vent. But the less that is visible the less your chances of having a problem are.

I was looking online at this http://www.mountguys.com/PhotoGallery.asp?ProductCode=GN097%... which is a cool idea but from the picture it looks like they just added another cig adaptor. Why would they not just make the cord come straight up through the neck and attach to the clip? I would hate to have to plug in the cig charger into a cig adaptor! (if you look at the photo of just the ball joint behind it it looks like it is a cig plu from the cig adaptor or am I seeing something else?

cig mount

PaulATL wrote:

The vent mount I have removes fairly easily and just leaves two small clips on the vent. But the less that is visible the less your chances of having a problem are.

I was looking online at this http://www.mountguys.com/PhotoGallery.asp?ProductCode=GN097%... which is a cool idea but from the picture it looks like they just added another cig adaptor. Why would they not just make the cord come straight up through the neck and attach to the clip? I would hate to have to plug in the cig charger into a cig adaptor! (if you look at the photo of just the ball joint behind it it looks like it is a cig plu from the cig adaptor or am I seeing something else?

I'm not sure if the above made sense but basically the mount looks like you plug it into the ciggarette lighter then plug your cigarette powercord into a jack that comes out the side of the mount.

I see

PaulATL wrote:

I'm not sure if the above made sense but basically the mount looks like you plug it into the ciggarette lighter then plug your cigarette powercord into a jack that comes out the side of the mount.

This time I understood, and I agree with your assessment of how it must work. The whole thing looks rather like it was put together by a hobbyist rather than a manufacturer.

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Nuvi 660 -- and not upgrading it or maps until Garmin fixes long-standing bugs/problems, and get maps to where they are much more current, AND corrected on a more timely basis when advised of mistakes.

home location

I don't know if anyone has mentioned this yet. Some members mentioned that kids or anyone playing with the unit could accidentally lock the device. On my 350, in order to lock the device, I had to also provide a home location. In the event that a password is forgotten or accidentally set, to unlock the device, you would only need to find the home location to unlock the device.

Ask the person that locked it where they were at that time when the unit was set to lock. if they can't remember, than you're SOL!

Im registering today... Ive

Im registering today... Ive been meaning to for months...

Before doing the web updates, doesnt garmin verify the serial numbers to the units before allowing the downloads?

Home Location sensitivity

Curious, speaking of home location, does anyone know what the radius is on the home location? Like 25, 50 or 100feet?

I know the sensitivity of mine jumps alot and right now says 17 foot accuracy. Is elevation also included in home location because watching mine it just ranged from 1043 to 953 feet over the course of less tha a minute?

I would assume not since the 17 foot accuracy stayed relatively the same vs varying altitude.

I think the radius is about 150 ft

I think the radius is about 150 ft (nuvi 200) based on the fact that the GPSr will unlock near the end of my driveway when I had the home location at my house.

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><> Glenn <>< Garmin nüvi 2598

Sig Mount

It looks to me also that it plugs in then you have to plug your power cord into it. seams like a lot of extra plugs and mess.

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johnm405 660 & MSS&T

Updates without registering

wongman1 wrote:

Before doing the web updates, doesnt garmin verify the serial numbers to the units before allowing the downloads?

No. When I got my nuvi 200 for Xmas I updated the firmware in it immediately and had not registered it with Garmin yet.

Or at least I should say, if there is any sort of under the hood serial number check, not being registered doesn't stop the update.

PT

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Garmin nüvi 200 (my first GPS), 780, & 3700 Series. And a Mac user.

Home Location

Here's a scary thought. If someone steals your GPS, all they have to do is steal your car registration which has your address then go to your home since this has the highest chance that is where you set your home location.

One more reason to make sure it's hidden well.

ram mount- good

ram mount- good website

also, gps units cannot be tracked unless you pay for the use of them- like onstar

Stolen GPS's

Wanted to mention that most auto insurance companies DO NOT automatically insure the "plug-in" devices. Radar detectors/ Gps's etc. You have to add the device as a rider to the policy. There is NO deductible and it only cost me an extra $15.00 a year.SO for a 1.25 a month, I don't have to go nuts if some jerk steals my nuvi 760. Not much to pay for peace of mind smile

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nuvi' 2450

CNN this morning

CNN is reporting also about the high theft rate of GPS and just the ring on the windshield alone will leave you vunerable!.

http://www.cnn.com/video/#/video/tech/2008/03/27/delacruz.gp...

Register and password protect your unit

PaulATL wrote:

Here's a scary thought. If someone steals your GPS, all they have to do is steal your car registration which has your address then go to your home since this has the highest chance that is where you set your home location.

One more reason to make sure it's hidden well.

The unlock location is separate from your home location, and in fact, should not be set to your home location for that very reason. You should use a location that you will know but a thief would not. Depending on how secure you want it, a relative's house, work location, favorite restaurant or movie house would work very well.

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Bobbo and Linda

Use it or lose it.

cheweez78 wrote:

I don't know if anyone has mentioned this yet. Some members mentioned that kids or anyone playing with the unit could accidentally lock the device. On my 350, in order to lock the device, I had to also provide a home location. In the event that a password is forgotten or accidentally set, to unlock the device, you would only need to find the home location to unlock the device.

Ask the person that locked it where they were at that time when the unit was set to lock. if they can't remember, than you're SOL!

It might not be a good idea to select your home as a Security Location. If the unit somehow got away from you it may not take too long before the "new owner" (thief) starts navigation through your favorites and just by dumb luck selects Go Home.. where the security code would be unlocked. Might be better to pick somewhere near your home or work.. but around the corner.. and down the block. At any rate not AT home or work.

My Nuvi will unlock the code from about 50 to 60 feet.

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Nuvi 260 Nuvi 295W

heah?

tubbygrey wrote:

It might not be a good idea to select your home as a Security Location. If the unit somehow got away from you it may not take too long before the "new owner" (thief) starts navigation through your favorites and just by dumb luck selects Go Home.. where the security code would be unlocked. Might be better to pick somewhere near your home or work.. but around the corner.. and down the block. At any rate not AT home or work.

My Nuvi will unlock the code from about 50 to 60 feet.

How can the crook select Go Home or navigate thru my favorites if the unit is locked by the code?

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Garmin 38 - Magellan Gold - Garmin Yellow eTrex - Nuvi 260 - Nuvi 2460LMT - Google Nexus 7 - Toyota Entune NAV

heah

no. But the problem I have with my 650 is that sometimes when I turn it on it does not ask for my unlock code.

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tiffany wrote:

no. But the problem I have with my 650 is that sometimes when I turn it on it does not ask for my unlock code.

If you are "at the place" where you originally set the code the unit will not ask you for the code

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Garmin 38 - Magellan Gold - Garmin Yellow eTrex - Nuvi 260 - Nuvi 2460LMT - Google Nexus 7 - Toyota Entune NAV

heah?

flaco wrote:

How can the crook select Go Home or navigate thru my favorites if the unit is locked by the code?

You're right.. I was one step ahead with a workaround to bypass the code.

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Nuvi 260 Nuvi 295W

Enter a police station in there

Set your home location as the police station smile
Or, save a favorite in there with a disguised name that leads them to the police station. Like "Free Candy" or something to entice them! Obviously you would have to think of a better name than that.

That is why I ...

PaulATL wrote:

CNN is reporting also about the high theft rate of GPS and just the ring on the windshield alone will leave you vunerable!.

http://www.cnn.com/video/#/video/tech/2008/03/27/delacruz.gps.thefts.cnn

I dont like to use anything that goes on my window. I use the beanbag and works great. I recomend it to everyone .. this way no one even knows you have a gps in the car..

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Bobkz - Garmin Nuvi 3597LMTHD/2455LMT/C530/C580- "Pain Is Fear Leaving The Body - Semper Fidelis"

Beanbag with a nuvi?

bobkz wrote:

I dont like to use anything that goes on my window. I use the beanbag and works great. I recomend it to everyone .. this way no one even knows you have a gps in the car..

I had a beanbag with my SP 2720, but my nuvi came with the suction mount. Can I get a beanbag that works with the nuvi?

.

The same beanbag mount will work with the nuvi.

What can ya do, if someone

What can ya do, if someone wants something you have bad enough they are gonna get it, plain and simple! I just read that the "NEW RAGE" is catalytic converters off vans and trucks, it's easy from the scumballs to get under them for removal, and they can get up to $100.00 per unit because of the platinum inside them.

Mind you, it'll cost you up to $1,000.00 to replace the unit. They just busted a ring in Oakland California which had OVER 2,500 stolen converters stored inside a warehouse.

--
Your Portion Of Light Whether you are a brilliant flame or but a tiny spark matters not-for the world needs whatever portion of light is yours to give.

Garmin will return to you...

only if you call them and let them know your unit was stolen.

Then they will be aware of it.

They wont just send it back to the registered user after any repair.

so is there a link on

so is there a link on garmins website?