POI file maintainers — two requests

 

Here are a couple of requests of all POI file maintainers that could help keep files up to date, reduce the effort of JM and GlobeTurtle and not take a lot of effort on the Maintainers' parts.

-When a user contacts you through the POI Factory Contact tab of your account with a revision to a POI file you maintain and you're not able to incorporate and upload the change in a couple of days, please consider responding to the user that you received the revision and will incorporate it into the POI file in the near future.

-All email users should routinely check their ISPs' email spam folders and their email programs' spam folders for desired emails that are not spam. For POI file Maintainers, know that Users' revisions may have falsely been placed in a spam folder.

As more and more email services and ISPs are actively working on reducing spam in their clients' accounts, there are the inevitable false spam designations and emails sent through the POI Factory's Contact form are particularly likely to be incorrectly flagged as spam. Users here that use a gmail.com email address for POI Factory contacts are especially likely to be missing messages they wish to read that Gmail falsely placed into the Gmail spam folder.

For those POI Factory users who send POI file revisions to the maintainer, I suggest always sending a copy to yourself. After a user sends a POI file update to a maintainer and a substantial time passes with no revised POI file or response from the maintainer, the User will have the revision particulars available and can then contact JM or GlobeTurtle through the About/Contact form asking that they try to contact the POI Maintainer with the revision and if they receive no response, may even update the POI file themselves. This is added effort on their part which can be avoided when an email to a Maintainer is trapped and overlooked in a spam folder.

As an example, I have contacted a POI file Maintainer a week ago with a revision. The revision has not been made and I re-sent the revision request to the Maintainer and asking that they reply to me that they received my email. Even though the Maintainer has activity in the past week on the POI Factory site, there's no reply to me or file update so I'm assuming for now that the emailed revision is in a spam folder. I'll wait a few more days before sending the info to JM or GT. I've been in this situation several times now and the frequency is increasing most likely due to ISPs working harder to filter out spam emails. I'm trying to avoid having Jon or Angela dread yet another email from User CraigW with a 'help me' request. crying

As always, other suggestions are welcome to help improve and simplify our activities on the site.

Good points

CraigW, as always, you have made some valid points.

I think that many service providers are not allowing some Spam through at all and the subscriber never even sees the email. So it does not wind up in a "Junk Mail" folder.

I use MailWasher and am quite happy with it. It previews the email on the service provider's server using a "text only" viewer. Using a "Text only" viewer keeps any malicious code from executing. It also allows a user to delete the email and/or bounce the email back to the sender directly from the service provider's server, which keeps the malicious code off of your computer.

But you raise a good point about the Junk Email folder. Even though I allow only valid email to be pulled from the service provider's server, MS Outlook still puts a good email in the Junk Email folder every now and then. So, you are absolutely correct in asking members here to check the folder more often.

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Metricman Nuvi 660, GTM-20 Traffic Receiver Nuvi 3597 GTM-60 Traffic Receiver Williamsburg, VA

Yes indeed

metricman wrote:

CraigW, as always, you have made some valid points.

I think that many service providers are not allowing some Spam through at all and the subscriber never even sees the email. So it does not wind up in a "Junk Mail" folder...

So true. For what it's worth, I found that using a gmail address for The POI Factory, other users' messages sent to me (even the copy I had sent to myself) was saved in gmail's junk (spam? I can't remember which term they use) folder. I've now switched the email address for my POI Factory account and think things are better for me.

You are correct

metricman wrote:

...
I think that many service providers are not allowing some Spam through at all and the subscriber never even sees the email. So it does not wind up in a "Junk Mail" folder...

Yes indeed, TPTB contacted the file maintainer I couldn't reach and it was confirmed that the two messages I sent were never seen. Thanks, Angela! smile