Write down your serial number and contact Garmin if GPS is stolen

 

Garmin folks, I recently had several items taken from my car, including a Nuvi. I filed a police report and gave them the model and SN. I also called Garmin support and let them know it was stolen. They can't track a GPS but they listed it as stolen in their system and disabled any map or software updates. After 2 weeks, the police called and they recovered my Nuvi. It was easy to prove it was mine since I had provided the SN. Garmin was very helpful in reinstating the update functions in their system once I called back. I hope none of you find yourself in a similar situation. One other strategy I may do now is include a .txt file on the micro SD card with my contact info in case it is ever stolen again. No guarantee anyone would think to look there, but it can't hurt.

which is

Brumpyb wrote:

Garmin folks, I recently had several items taken from my car, including a Nuvi. I filed a police report and gave them the model and SN. I also called Garmin support and let them know it was stolen. They can't track a GPS but they listed it as stolen in their system and disabled any map or software updates. After 2 weeks, the police called and they recovered my Nuvi. It was easy to prove it was mine since I had provided the SN. Garmin was very helpful in reinstating the update functions in their system once I called back. I hope none of you find yourself in a similar situation. One other strategy I may do now is include a .txt file on the micro SD card with my contact info in case it is ever stolen again. No guarantee anyone would think to look there, but it can't hurt.

Which is the primary reason for registering the unit with Garmin. The serial number is always available from the registration info in Express.

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Illiterate? Write for free help.

Good to know

Thanks for the info. The text file idea is simple and easy but I doubt it would work with anyone other than a pawn shop. If the bad guy sells to an individual (who is just as bad, in my opinion), that buyer is unlikely to give a damn. Still wouldn't hurt to put the file there.

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NUVI 350

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A stolen GPS receiver is also why you should never use your exact home address when setting up "home" location. I use a nearby fire house.

I use...

the police station smile

perpster wrote:

A stolen GPS receiver is also why you should never use your exact home address when setting up "home" location. I use a nearby fire house.

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"You can't get there from here"

Maybe

perpster wrote:

A stolen GPS receiver is also why you should never use your exact home address when setting up "home" location.

Please explain how a stolen GPS with your real home address puts you at more risk, especially if you keep your vehicle registration in the vehicle which also lists your address.

Much more of a risk is keeping the registration papers and a garage door opener in the car giving a thief easy access into may folks' homes. But doesn't everyone do this?

Note that Garmin Express Backup has serial number

Please Note that Garmin Express stores its backup of Favorites/Saved Places in a folder whose name contains the serial number of that device.

When you ask GE to Backup the device, it will then ask you for a folder name. I gave it C:\Backup. GE then created a folder under C:\Backup named Garmin. Then within the Garmin folder it creates a separate folder named "Backups" and within that folder it will create a folder for each device you backup - giving that folder a name that is the "serial number" of that specific device.

Inside that folder, GE creates a folder whose name follows the pattern "yyyy-mm-dd (hh.mm.ss) in order to keep multiple backups and then be able to let you choose from multiple backups by showing them to you with names of the form "mm/dd/yyyy hh:mm" whenever you ask GE to do a Restore.

Also note that if you let GE remain in "startup", then it may periodically do backups on its own whenever you attach the device.

NOTE THAT GE DOES NOT DO COMPLETE BACKUPS. That is up to the user.

Thank You

CraigW wrote:
perpster wrote:

A stolen GPS receiver is also why you should never use your exact home address when setting up "home" location.

Please explain how a stolen GPS with your real home address puts you at more risk, especially if you keep your vehicle registration in the vehicle which also lists your address.

Much more of a risk is keeping the registration papers and a garage door opener in the car giving a thief easy access into may folks' homes. But doesn't everyone do this?

I've always wondered the same thing.

Thanks for the comments on this thread

Thanks to all for the comments on this thread. This is the sort of info that this site is good for educating me.

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CraigW wrote:
perpster wrote:

A stolen GPS receiver is also why you should never use your exact home address when setting up "home" location.

Please explain how a stolen GPS with your real home address puts you at more risk, especially if you keep your vehicle registration in the vehicle which also lists your address.

Much more of a risk is keeping the registration papers and a garage door opener in the car giving a thief easy access into may folks' homes. But doesn't everyone do this?

This is not speculation. There was a criminal enterprise targeting cars parked at highway rest stops. They stole GPS units, checked them for home address, and telephoned compatriots to break in and burglarize the home, with good intel that the occupant was on a road trip.

The same could apply to parking lots/garages at airports, train stations, hotels, tourist attractions, malls, etc.

On the other hand, most opportunistic thieves who smash and grab for a GPS (or get it via an unlocked car door, or window not completely closed) aren't interested in looking for insurance and registration cards. They are looking for an easy item to fence or keep. So why give them a bonus by telling them your exact address, especially if your car isn't at your home address?

You are correct about garage door openers. They should be hidden or taken with. For HomeLink (built-in garage door buttons in cars), and all other wireless garage door openers, it is a good idea to nightly use the lock-out button in the garage if so equipped. It prevents the receiver from being activated until un-locked from inside the garage.

If not so equipped, not a bad idea to get so equipped, or unplug the garage door opener, or turn off its circuit breaker, or install an easy access cutoff switch in the garage.

Lastly, if the GPS is so equipped, enable the passcode feature.

I still wonder

perpster wrote:

This is not speculation. There was a criminal enterprise targeting cars parked at highway rest stops.

This sounds awfully urban legend-ish. Can you cite a source for this? How many years ago did this occur? Was this a widespread crime type? This would have to be a very large enterprise to have associates in locations hundreds of miles from the vehicle in a distant rest area or parking lot. Lastly, the loss of a GPS would be instantly noticed by the owner while the theft of a vehicle registration may not be missed for months—if a sophisticated theft ring, wouldn't they go for the theft of address that's less likely to be missed? Wouldn't it be easier to locally watch newspapers for funerals and burgle the homes of relatives during the service and burial?

I will agree that in some cases it's possible that your scenario could slightly increase risk. However, I've always used my home address as my GPS Home and will likely continue to do so.

nothing in car

I keep nothing of interest in my car - open the glove box or console - empty. I keep everything in a small backpack, which I either remove from the car, or place in the trunk. To open the trunk requires a key - no button or other form of trunk release. Therefore, no car registration, garage door opener, sunglasses are in the car. I don't lock my car anymore either.

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___________________ Garmin 2455, 855, Oregon 550t

Me too

I had Garmin disable updates to my stolen Nuvi last year. Still waiting for it to be recovered.

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><> Glenn <>< Garmin nüvi 2598

Hold On Just One Minute

perpster wrote:
CraigW wrote:
perpster wrote:

A stolen GPS receiver is also why you should never use your exact home address when setting up "home" location.

Please explain how a stolen GPS with your real home address puts you at more risk, especially if you keep your vehicle registration in the vehicle which also lists your address.

Much more of a risk is keeping the registration papers and a garage door opener in the car giving a thief easy access into may folks' homes. But doesn't everyone do this?

This is not speculation. There was a criminal enterprise targeting cars parked at highway rest stops. They stole GPS units, checked them for home address, and telephoned compatriots to break in and burglarize the home, with good intel that the occupant was on a road trip.

The same could apply to parking lots/garages at airports, train stations, hotels, tourist attractions, malls, etc.

On the other hand, most opportunistic thieves who smash and grab for a GPS (or get it via an unlocked car door, or window not completely closed) aren't interested in looking for insurance and registration cards. They are looking for an easy item to fence or keep. So why give them a bonus by telling them your exact address, especially if your car isn't at your home address?

You are correct about garage door openers. They should be hidden or taken with. For HomeLink (built-in garage door buttons in cars), and all other wireless garage door openers, it is a good idea to nightly use the lock-out button in the garage if so equipped. It prevents the receiver from being activated until un-locked from inside the garage.

If not so equipped, not a bad idea to get so equipped, or unplug the garage door opener, or turn off its circuit breaker, or install an easy access cutoff switch in the garage.

Lastly, if the GPS is so equipped, enable the passcode feature.

I have a problem with this part of the post: This is not speculation. There was a criminal enterprise targeting cars parked at highway rest stops. They stole GPS units, checked them for home address, and telephoned compatriots to break in and burglarize the home, with good intel that the occupant was on a road trip.

Tell me just how in the heck a gang could have members in all 50 states and all the cities in that state to break into the random GPS units that one may find in cars in a Rest Stop? They would have to have several million accomplices.

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Frank DriveSmart55 37.322760, -79.511267

Snopes

We have posted this link for a couple of similar threads, but in case you missed it, here is the link:
http://www.snopes.com/crime/intent/gps.asp

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Yup

alandb wrote:

We have posted this link for a couple of similar threads, but in case you missed it, here is the link:
http://www.snopes.com/crime/intent/gps.asp

Yup, a pretty good summary, especially if you read the all article and not stop at the initial conclusion.

It may be safe to say that setting Home to 'near home' has a theoretical or potential benefit to some (quite small, in my opinion) degree and causes no increased risk to the owner other than needing to remember to to ignore the final few turns in a route taking you home.

Agree

It doesn't have to be a firehouse, but you are right not to use your actual address. Keep in mind, if you leave your insurance or registration in the car, they get your actual address anyway. N

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G.

Getting stuff stolen is

Getting stuff stolen is pretty lousy. I guess having to much information is better than not enough. Most on here I would venture to guess have their nuvi registered with Garmin. They have your SN and can tag it as stolen for you. Security is another matter.

Regarding vehicle registrations

The State of Ohio is now providing registrations without the owner's address listed. I suppose this is an attempt to cut down on people stealing vehicles with the registration in the glove-box and going to the owner's residence and breaking in.

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With God, all things are possible. ——State motto of the Great State of Ohio

Theft and Heat

I never leave my GPS in the vehicle unattended.

Theft and battery degradation due to "Heat" are the reasons.

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Metricman DriveSmart 76 Williamsburg, VA

thievery is interesting

One woulda thought the days of stealing radar detectors, gps, etc., would be long gone, given how inexpensive they are. For example, a digitizer for our 2350LMT is $24 shipped.

But I suppose there is no low bar beneath which a thieve would not stoop.

Whenever we park, I do the, "What would be difficult or impossible to replace," and take those items. Like the gps only without adapter, keys, laptops (haha who has a laptop nowadays? I do)

Serial number

Thanks, I looked on Garmin Express and there was all my information about my Nuvi 2460. I made a jpg of it and saved it to my laptop.

Now I need to make a full backup as it has been a long time since I did one....
Thanks

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Mary, Nuvi 2450, Garmin Viago, Honda Navigation, Nuvi 750 (gave to son)

BACKED UP

I just backed up my Nuvi 2450 and my SD card. After reading this thread I did some catch up work.

I think it has been two or three years since I backed up.
(Don't tell jgermann)

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Mary, Nuvi 2450, Garmin Viago, Honda Navigation, Nuvi 750 (gave to son)

Mary - Mary - Mary

mgarledge wrote:

...
I think it has been two or three years since I backed up.
(Don't tell jgermann)

What are we going to do with you!!!!!

John

Sorry

jgermann wrote:
mgarledge wrote:

...
I think it has been two or three years since I backed up.
(Don't tell jgermann)

What are we going to do with you!!!!!

John

You would think I would learn by now....
crying

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Mary, Nuvi 2450, Garmin Viago, Honda Navigation, Nuvi 750 (gave to son)

So how to do a proper complete backup?

jgermann wrote:
mgarledge wrote:

...
I think it has been two or three years since I backed up.
(Don't tell jgermann)

What are we going to do with you!!!!!

John

John, forgive me but I went up and down this thread and I'm not sure where the golden backup procedure is.

@ Jale

The procedure is here http://www.poi-factory.com/node/30394
& let us know if you have questions or encounter problems.

smile

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Nüvi 255WT with nüMaps Lifetime North America born on 602117815 / Nüvi 3597LMTHD born on 805972514 / I love Friday’s except when I’m on holidays ~ canuk