FORMATTED MY NUVI 1450 LMT TRYING TO GET REPORTS - I DID BACK IT UP HOWEVER....

 

My computer is not recognizing my Garmin 1450 LMT GPS when I plug my USB cord in. So I cannot copy the files back to the device. When I turn on the device I just get the garmin logo screen and thats all... None of the resets are working - the device is literally blank...

Garmin CS is saying they will give me $150 credit towards a new unit because it is "defective"???? I do not believe that is the case. It is a lazy way out. Any business that takes 2-3 days to answer a simple question obviously is extremely busy dealing with damage control. I am sick of buying units every year and a half. My next course of action is to do a master reset (taking out the battery, reinserting etc. which I dont even know if it will work because the normal way isnt working)? Then copy the "backup" files to the unit. So, I really need:

A) for my computer to recognize the USB Device / Drive
B) to transfer the files back to Nuvi Drive
C) to transfer the files to the second drive (Garmin uses 2 drives)

Can someone please help me out here? My Garmin is registered with Garmin. It is not a stolen device which I see may be an issue on here but I am not asking for any files so it shouldn't be an issue for anyone to give me useful feedback. I have spent the last two nights trying to figure this out and enough is enough.

Thank you in advance. Kyle
(frustrated owner of Garmin 1450 LMT!)

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KD

Good luck

Welcome to The Factory.

If your computer doesn't see the nuvi and you've ruled out a bad cable and are using a direct USB socket (try those at the back of the computer, if there), then try an internet search for GarminCure3. I've never needed it but my reading suggests that it's a solution to get the nuvi recognized by a computer allowing you to restore your backup files. It does appear to be a tricky procedure getting to pre-boot mode, etc. but it's worth a try. In any event, I expect you've learned to triple check just which drive you're planning to format and that formatting a nuvi is going to create a problem.

I wouldn't bite on the $150 credit even though that's a sizeable sum. The issue I expect is that the credit would apply to a future purchase at list price directly from Garmin--and you might do as well buying a new nuvi on Amazon or some such site without the $150 credit.

Help

Maybe some of the info on GPS Passion will help you.

http://www.gpspassion.com/forumsen/topic.asp?TOPIC_ID=143809

Trying to find the Garmin3 file is not easy, but I think this is it:

www.garniak.pl/download/file.php?id=8045

Here is a website partially in English, the important parts and partially in Polish for instructions.

http://www.garniak.pl/viewtopic.php?f=14&t=11014

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Nuvi 2797LMT, DriveSmart 50 LMT-HD, Using Windows 10. DashCam A108C with GPS.

Good Advise By CraigW

If in fact your Nuvi is bricked not all hope is lost.
Years ago I bricked a Nuvi 670, not by doing a format, but something got corrupted and I could not get the Nuvi to be recognized by the PC to copy files back. Believe me, I tried everyting with no luck. I did use Garmin Cure3 and I got it working again. I do remember it was a bit of a complicated procedure but it did work.

Here is a link that may be of help to you.
http://www.gpspassion.com/forumsen/topic.asp?TOPIC_ID=143809

Edited - Looks like Melaqueman beat me to the punch.

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Nuvi 2460LMT 2 Units