Extra POI Editor | Troubleshooting | Application window does not appear

 
VersatileGuy's picture

Issue:

After Extra POI Editor (EPE) has been working correctly for a period of time it suddenly fails to launch correctly. Its entry appears in the Windows Taskbar but the application window does not show up on the screen.

Cause:

EPE saves its window location in the registry. If those values point to a location that is off the screen (or is otherwise invalid) then the application window cannot be seen.

Resolution:

- Make sure that you are using the latest version of EPE.

- Ensure that there are no instances of EPE currently running. Check the Windows Taskbar, right-click any instances of EPE and choose "Close". Alternatively, you could use the Windows Task Manager to end any current EPE tasks.

- Hold the [Shift] key down while launching EPE. That will reset the window position to its default value and should make it visible again.