Problem Getting New Map From TomTom

I just tried to do the same thing via

https://www.tomtom.com/en_us/shop/maps/

and it worked for me. It offered me the North America (2GB - US and Canada) map for $59.95. Elsewhere on the site I saw that the Map Update Service was ~$40/yr so it might be cheaper to go that route if you are updating an existing map.

Hmmm. It seems that the cost of the Map Update Service may depend on how old your current map is. I just fired up TomTom HOME and it tells me that I can subscribe "for as little as CAD 17.99 per quarter", or $80 for the year. I last updated my map 2 years ago.

The TomTom website lists a new copy of my map at CAD 59.95, so if I went with the Map Update Service I would be paying an extra $20 for three (or perhaps four) more quarterly updates. I'd want to know what my *renewal* cost would be before I signed up for that.

With your device connected to your computer, did you try TT Home, Buy Maps?

That worked. For some reason I thought I could only upgrade existing maps, not view new maps that way.