The upgrade to 2.0 is mandatory and Apples activation servers have been brought to their knees. Apple says it could be all day. They had to know they had at least 4 million existing phones to upgrade along with the rollout of the 3G phone and should have been better prepared, maybe a staggered rollout either allowed the old phones to update a few days before or after the 3G intro.
Apple will be Apple!
I made the mistake about 2 months ago of upgrading my iTunes to the latest version. What a doggone mistake!
It took me weeks to figure out where in the world my music library disappeared to and the Apple site FAQs were absolutely no help at all. I finally hit the forums and found and answer, but I still have lost album covers and tags to some of the music.
I don't know what the folks at Apple are thinking these days, but customer service seems to be suffering.
This is why I am still running iTunes v7.0.2 when it is now up to v7.7. It ain't broke, so I ain't gonna break it. In fact I would still be running iTunes 6 had my wife not bought me an iPod that required iTunes 7 to work.
AFAIK (as far as I know) if you have an iPhone, in order to upgrade your existing iPhone (1st gen) or a new 3G iPhone, to firmware version 2.0, iTunes 7.7 is required. Otherwise, there's no reason to upgrade iTunes.
Finally after 6+ hrs my phone works again. If you want to use the new Apps store you have to upgrade to iTunes 7.7 even with the old phone.
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