I purchased Garmin 760 recently. Every now & then it is displaying a messege " Bluetooth Software Update 0%". After that it seems like hanged. I tried to update the software but ........... Can any body help me regarding this? After this messeg i have to unplugged the unit and turn it off and on only then it works. Plz help me. Thanx
I had the same thing happen last weekend for the first time on my 780. Reset it by holding power switch to left for awhile. OK since then, but no idea what caused it.
Every now & then it is displaying a messege " Bluetooth Software Update 0%". After that it seems like hanged. I tried to update the software but ...........
I might have had this problem with my Street Pilot 2820 after an update.
As I recall (and this might be inacurate) I used the Garmin Webupdater again to re-install the bluetooth update. The next time I turn the GPS on after the re-installation, it did the update through 100% and all was well.
I came out of a restaurant and turned my 760 on and when it booted it said it was installing a Bluetooth update with a progress counter of 0%. It sat there for a few minutes with no progress, so I just turned it off and rebooted. I have not had my 760 connected to the computer in over a week, so there is obviously no WebUpdater type of accidental software installation issue here.
so far my 760 bluetooth works fine but i use it alot. i hope we find an answer to this problem soon.
I have had no problems at all with my 760 Bluetooth and Blackberry. And I use it almost every day. I've had the 760 since June and this was the first time that it had done the "Updating Bluetooth" thing. I could deal with that once every 3 months without getting upset about it.
Got this response to the phantom "updating bluetooth" message that pops up every now and then:
As to the Bluetooth, I would like you to connect your unit to your computer, then open up My computer. The Nuvi should show up as its own drive, double click on it to open the Nuvi drive. Then open the Garmin folder. Locate the UPDATE.GCD file and delete it. After doing this disconnect the unit from your computer. If you have anymore questions or continue to have an issue with the bluetooth please feel free to contact me further.
With Best Regards,
Product Support Specialist
2nd Shift Automotive Team
I'll give this a try tomorrow. It will be hard to really tell if it made a difference or not, since it only does this once every month or so.
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