Great customer service
16 years
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After updating my SPc530 yesterday, I disconnected it and turned it back on. A window came up saying there was no map data and could not continue. :>( I couldn't believe it and had no idea what might have happened.
There are 8 Sears stores in the area (within 50 miles) and the Sears website noted that only one of them had the c530 in stock, which was a break for me since they just had a sale of $199 for them. I went and exchanged the GPS this morning.
When I got home I called Garmin to tell them what happened. It took an hour but I got the old serial number cancelled from my account, and got a new key for MS 2008 so I could install the maps to my new GPS. Thank you Garmin. I new I bought a GPS from the right company.
Dittos
Having issues with my 750 - they're going to trade me for another one....having satellite acquisition & lock issues. They'll overnight one when I get mine sent back. Garmin is tops.
*Keith* MacBook Pro *wifi iPad(2012) w/BadElf GPS & iPhone6 + Navigon*
Great Customer Service (Too)
Amimyk:
My hat is off to Garmin too. I recently had an issue that needed direct help from their customer service line.
They answered the phone on the 2nd ring. When the tech person could not answer my question I was transferred to a "level two" person, who answered the phone within a few minutes. He was able to answer my questions.
NOW THAT IS FIRST CLASS CUSTOMER SERVICE.
GO GARMIN!!!
JeffSh (Garmin 650 owner)
Worth Keeping the Spare
Having issues with my 750 - they're going to trade me for another one....having satellite acquisition & lock issues. They'll overnight one when I get mine sent back. Garmin is tops.
I see that you too have a spare GPS. It comes in handy. I no longer leave town without both as a result of an acute dependancy syndrome that's not covered by my health insurance.
Bill
nüvi 880 - nüvi 760 - nüvi 660 - StreetPilot 2620 - Portland, Oregon
the spare
Well, I was going to pass on the 660 to a family member once I got the 750 - but, in light of my issues with the 750, I'll delay the "hand-me down" until I get the replacement, and all goes well.
And no, I'm not looking to 'adopt' anyone for a future "hand-me-down".
*Keith* MacBook Pro *wifi iPad(2012) w/BadElf GPS & iPhone6 + Navigon*
.
Well, I was going to pass on the 660 to a family member once I got the 750 - but, in light of my issues with the 750, I'll delay the "hand-me down" until I get the replacement, and all goes well.
And no, I'm not looking to 'adopt' anyone for a future "hand-me-down".
Mine gets 'loaned' to family members, but won't be leaving my possesion any time soon. It's interesting how the family can give me a bad time about my gadgets, but they seem to become necessities when they are leaving town.
I have not had any issues with my nüvi 760 and don't think it's just because of the spare.
Bill
nüvi 880 - nüvi 760 - nüvi 660 - StreetPilot 2620 - Portland, Oregon
worth having a spare
I bought a nuvi 650 and gave my c320 to my son. I picked up tomtom for my grandson but I loaned it out a friend and now he is mad at me but before I loaned him my c320 for loaning him the tom tom he said what a step down in quality of use.
i agree garmin has great
i agree garmin has great customer service