GE update reports: "Un-Supported 16 Bit Application"

 

Went to Update GE today (From V 4.3.0.0 to V4.4.0.0)...and I got this Message:

(Path) GarminExpressInstaller.exe cannot start or run due to incompatibility with 64 Bit versions of Windows.
Please contact the Software Vendor and ask if a 64 bit Windows Compatible version is available.

I'm not doing anything different than ever before!!!

I finally sent it as a bug to Garmin Folks...

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

The pending software update

The pending software update worked on 2689LMT, but still cannot update the GE Program.....
Anybody else seeing this?

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

I just tried to update..

I'm using windows 7 on this computer and loading was stopped.
"The NTVDM CPU has encountered an illegal instruction" I have problems downloading updates everytime on this computer though.

I also installed it for the 1st time on my laptop using 64 bit windows 10 and it installed without a hitch.

JanJ wrote: Went to Update

JanJ wrote:

Went to Update GE today (From V 4.3.0.0 to V4.4.0.0)...and I got this Message:

(Path) GarminExpressInstaller.exe cannot start or run due to incompatibility with 64 Bit versions of Windows.
Please contact the Software Vendor and ask if a 64 bit Windows Compatible version is available.

I'm not doing anything different than ever before!!!

I finally sent it as a bug to Garmin Folks...

This issue has been reported by a couple of users over on the Garmin forum (maybe you are one of these users?), but so far the Garmin Express customer reps haven't responded: https://forums.garmin.com/showthread.php?365365-Problems-upd...

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Will not update

Garmin Express 4.2.0.0 is installed on my Windows 7 64-bit PC. The computer is in top shape. I tried to update GE to 4.4.0.0 and it did not display any error message but hung. After 10 minutes I used Task Manager to close Garmin Express. Tried to restart the computer and it will not shut down. Used the reset button.

I recommend that members not update GE until the bug is fixed.

Thanks JanJ!

dobs108 smile

Well ....

... updated on both my Win7 desktop and Win10 laptop without a hitch, so it's not a universal bug. May be something to do with particular systems so the Express team may have trouble tracking it down. Best bet for those with issues will be to call Garmin Support so they can if necessary look at your system in detail.

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Where there's a will ... there's a way ... DriveSmart50LMT-D, Nuvi 2508LMT-D, 1490LMT, 1310, Montana 650T, Etrex 20

I had not posted this other

I had not posted this other than here, and dslreports.com in the software forum....

Thanks for confirming the issue... I'll stick where I am for now...

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

I had not posted this other

I had not posted this other than here, and dslreports.com in the software forum....

Thanks for confirming the issue... I'll stick where I am for now...

P.S. Tried to post there... But though my account is active, It is old enough I hadn't a Screen Name, and when I did, I became not worthy to post....

I would have posted this....so if anyone else feels like posting, this is true to my best knowledge....

Went to Update GE today on W7-64 system (GE From V 4.3.0.0 to V4.4.0.0)...and I got this Message:

(Path) GarminExpressInstaller.exe cannot start or run due to incompatibility with 64 Bit versions of Windows.
Please contact the Software Vendor and ask if a 64 bit Windows Compatible version is available.

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

Win 7 32 bit no problems updating

.

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Nuvi 2460LMT.

W7 64Bit

Installed it last weekend and all went well smile

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Nüvi 255WT with nüMaps Lifetime North America born on 602117815 / Nüvi 3597LMTHD born on 805972514 / I love Friday’s except when I’m on holidays ~ canuk

GE install

I have Windows 10 w/32 bit and it installed with no problems

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Don't sweat the petty things and don't pet the sweaty things!

64 bit issue

@JanJ ... I don't know if it will help, but one thing you could try is to download the Garmin Express installer directly instead of trying to use the update function from within your current copy of Garmin Express. I seem to recall that being a solution back in the days when Garmin Express had frequent install issues. I think this is the correct link: http://software.garmin.com/en-US/express-download.html#win

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

right

Right - Thanks alandb. I had forgotten. Will try to download from your link tomorrow morning.

Thanks again to alanb. Prior

Thanks again to alanb.

Prior to trying the link Alan posted, I tried again to update from the program, and when that failed (as before), I then tried to run the installer that was downloaded into Temp File as posted before.... That, Too Failed.....

Then I tried the link in alanb's post... THAT WORKED FINE!!!

Must have been something either in prior version code, or wrong file was downloaded by it during the update via program.....

dobs108 --- try it!!! It worked here!

Thanks All...

Alan, I'll swipe your download link and post over at DSLR, as there were people there with same results as I...

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

Great!

I am glad that method worked for you JanJ. I posted back in the Garmin forum about your success so the folks over there having trouble can try the same thing. I suspect the Garmin Express team will address this issue when they return to work next week.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

installation problems

This sort of problems happened before. And once automatic update failed there was impossible to get it to work again.

One solution was to do, as alandb wrote above. But if you still will have problem with update try to uninstall current copy of GE, and they run fresh installation. Just remember to backup data from GE first if you have any.

I thought of this after

I thought of this after fixing the issue....

I wonder if: I had deleted the installer file from the TEMP folder, if it would have then downloaded a good one?

Can't try it now.... but would have been interesting to try.....

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

GE update

I had the same problem.......what solved the problem for me was to remove GE (I used Revo-uninstaller) and reinstalled the updated version w/o problems.

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ChefDon

GE 4.4.0.0 Installed!

alandb wrote:

This issue has been reported by a couple of users over on the Garmin forum (maybe you are one of these users?), but so far the Garmin Express customer reps haven't responded:

https://forums.garmin.com/showthread.php?365365-Problems-upd...

Using alandb's link, the GE 4.4.0.0 install was uneventful.

dobs108 smile

updated

windows10 64 bit all went well.

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nuvi 2757LM-65LM-65LM

Garmin express

I found out today that you have to download garmin express on Microsoft edge, chrome or monzilla.i had problems yesterday it said my comp was not compatible. Tried Microsoft edge it worked

Well ...

... Mine worked on IE11 ... so add that to the list wink

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Where there's a will ... there's a way ... DriveSmart50LMT-D, Nuvi 2508LMT-D, 1490LMT, 1310, Montana 650T, Etrex 20

Other than that one time,

Other than that one time, which I feel was GE related, Firefox has worked flawlessly...

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

I had issues as well

I downloaded the link directly and installed with no problems. I am on Win7 Pro on a HP Pavilion g7t-1100 CTO Notebook PC.

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******************Garmin Nüvi 1300T****************Member 6523*******************

No issues

While reading here about some peps problems, I knew I didn't have a problem with the download thru GE.
Win 10 64 bit on desktop and Vista 32 bit on laptop.
I then checked GE and I last downloaded version 4.5.0.0
on both machines.

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nuvi 1390 LT, nuvi 1450 LMT, Win 10