Why does Garmin Express freeze at 50%

 

Why does my Downloadable Content freeze at 50%?
(Taken from a Garmin FAQ 09/24/2015)

If Downloadable Content (DLC) fails or freezes at 50%, there is a problem copying files to the device's internal memory or microSD/SD card. This issue can occur on both Mac OS X and Windows operating systems.

To correct this problem, follow these suggestions:
* Ensure the GPS device has the latest firmware version using Garmin Express

* Ensure the latest version of the Garmin Communicator Plugin is installed

* If the SD card you are using has a write-protection switch, verify the switch on the SD card is in the unlocked position

* Take steps to ensure the computer's USB configuration is as simple as possible:
a. Do not use a USB hub
b. Use the USB ports on the back of the computer if using a desktop PC
c. Unplug any other unnecessary USB devices except for the mouse and keyboard, reboot the computer, and try again

* Use a separate microSD/SD card reader instead of inserting the memory card into the device

* If the issue occurs using Internet Explorer on Windows 10, run Internet Explorer as administrator and try again:
1. Click Start
2. Type Internet Explorer
3. Right-click Internet Explorer
4. Select Run as administrator

* Windows users may need to reset Internet browser settings:
Open Internet Explorer
1. Press Alt + T on the keyboard
2. Click Internet Options
3. Click the Advanced tab
4. Click the Reset button under Reset Internet Explorer settings
5. Click Reset
6. Click Close
7. Click OK
8. Close all Internet Explorer windows and try again

* Windows users may need to clear the Windows temp directory:
1. Press the Windows + R keys together
2. Type %temp% in the text box
3. Click OK
4. Press CTRL + A to select all files
5. Press Delete on the keyboard
6. If prompted, confirm the deletion
7. If prompted, skip any files that can't be deleted
8. Close the window

* Once the web browser can consistently communicate with the device's memory or microSD/SD card the DLC download should complete.