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Making an Appointment

 
Mon, 04/19/2021 - 4:57pm

Has anyone every heard of making an appointment to just drop your RV off at the shop, then have them schedule another time to check what is wrong before they work on it?

I called the shop the end of March to take my Motorhome in to have the onboard generator worked on. They made me an appointment for the 7th of April I took it in and now they tell me that was only an appointment to drop it off at the shop. They have had it for two weeks and still haven't looked at it to determine what is wrong.

‹ sometimes life is stranger than fiction GPS signal interference ›
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johnm405 660 & MSS&T
Mon, 04/19/2021 - 5:22pm

Parts Issue?

I don't have a motorhome and have not experienced anything like this with my car.

However, with the COVID situation, they could be having problems getting parts.

The first appointment might be to evaluate the parts issue to give you a realistic time frame for repairs.

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DriveSmart 65, NUVI2555LMT, (NUVI350 is Now Retired)
Mon, 04/19/2021 - 5:29pm

Make an Appointment

I was thinking about parts, but when I called them they stated the first appointment was only to drop the motorhome off at the shop.

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johnm405 660 & MSS&T
Mon, 04/19/2021 - 6:25pm

So much for my theory. LOL

So much for my theory. LOL

Hopefully, it's not just a way to hose you for more money.

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DriveSmart 65, NUVI2555LMT, (NUVI350 is Now Retired)
Mon, 04/19/2021 - 7:35pm

SUV Service

I used to be able to drop off my vehicle at the garage first thing in the morning and then pick it up in the afternoon. Now I have to book a time to drop it off and they give me a time when they will pick me up to collect it. COVID precautions, car is wiped down when I pick it up and getting a ride back to the dealers its one person at a time in the back seat.

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Nuvi2797LMT (2) Nuvi260,Ford Sync3 Navigation. Captain Cook was a Yorkshire man too.
Mon, 04/19/2021 - 10:33pm

I would go get my RV

I would go get the RV and tell them to tell you when the appointment to work on it is and then bring it back. You never know they may be using it.

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Mary, Nuvi 2450, Garmin Viago, Honda Navigation, Nuvi 750 (gave to son)
Tue, 04/20/2021 - 8:59am

Busy Season May Be The Issue

I think the problem is that shop is quite busy at this time of the year, especially now with the Covid restrictions easing up and people looking to travel more.

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Nuvi 2460LMT 2 Units
Tue, 04/20/2021 - 12:18pm

You are probably right.

muell9k wrote:

I think the problem is that shop is quite busy at this time of the year, especially now with the Covid restrictions easing up and people looking to travel more.

Our local bicycle repair shop is the same way ... 2 to 4 weeks out on service/repairs, even for simple seasonal tune ups. The increased popularity and sales of bicycles during the COVID pandemic have made the situation even worse.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon
Tue, 04/20/2021 - 1:22pm

Appointment

Called them today and they said it could be between 4-5 month for them to get a carburetor, Picked up the motorhome and now someone else is looking for one.

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johnm405 660 & MSS&T
Tue, 04/20/2021 - 6:13pm

wow ...

This makes me glad I don't have an RV anymore. It was hard enough getting service in the pre-COVID days. I don't believe I have that level of patience nowadays.

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it's the dog's fault

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Garmin DriveSmart 5 My other toys: IMac quad-core i3, Mac Mini M1. MacOS: Ventura 13.3.1 The dog's name is Ginger.