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Issue with Contact Form when sender has a Yahoo email address

 
Tue, 08/11/2015 - 3:52pm

I just tried to contact another member (VinceCANuvi) thru POI Factory contacts. Yahoo rejected both the email to me as well as the other member. They are editing to see if the from address matches the from IP address. If it does not match it is rejected.

SMTP error from remote mail server after end of data:
host mta6.am0.yahoodns.net [66.196.118.240]: 554 5.7.9 Message not accepted for policy reasons. See http://postmaster.yahoo.com/errors/postmaster-28.html

https://help.yahoo.com/kb/SLN7253.html?impressions=true

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Tue, 08/11/2015 - 4:00pm

Thanks!

I will let JM know.

~Angela

Tue, 08/11/2015 - 5:04pm

Troubleshooting...

So far, it looks like the trouble may be happening when sender and receiver both have yahoo email addresses.

Tests where the sender has non-yahoo addresses *are* getting through.

I'll continue to work on troubleshooting the issue.

Wed, 08/12/2015 - 9:05am

Yahoo

JM wrote:

So far, it looks like the trouble may be happening when sender and receiver both have yahoo email addresses.
Tests where the sender has non-yahoo addresses *are* getting through.
I'll continue to work on troubleshooting the issue.

A couple of days ago I sent an email to Globe Turtle and it arrived there. I also got a reply the next day.
My email is YAHOO !

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