2495LMT Voice Command Fail

 

I just tried to use the Voice Command App for the first time on my 2495LMT and keep getting an error message "This feature is not available in Canada in American English".

I have the new 2015.20 full North American map installed and have reloaded the English language file.

Voice Command works for:
View Map
Find Category
Recently Found
Go Home
saved Places

Voice Command Does Not Work For:
Find Place
Find Intersection
Find Address
Find City

I find that it's really odd that the Voice Command for "Find" does not work in Canada. Does anyone know what might be wrong or anyone in Canada get this to work? Thanks in advance.

Update:

Found this on the Garmin website: "Regardless of the model used, voice command will only work with mapping that was originally preloaded with the device". This sounds kind of strange.

which maps?

jackrabbit000 wrote:

voice command will only work with mapping that was originally preloaded with the device.

So, in your case, you mentioned you have a full North American map installed now. What was the scope of the map installed when the device was purchased?

--
personal GPS user since 1992

Got it fixed

Not sure of the original configuration when it was new. But the new 2015.20 Full North American Map was installed using MapUpdater 3.3.3. I just reinstalled the same map with GarminExpress 3.2.17.0 and now it seems to be working.